PrestigifyWe are a boutique brand of art supplies with a small, curated range. We have a particular passion for watercolors, though we love any tool that allows you to create beautiful things. We also supply a few other select boutique brands that we think are delightful. Popular Links:Shop BestsellersContact UsView Photo Reviews
Prestigify (prestigify.com) has 189 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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AG
didnt recieve my package in 2 weeks , its stuck
Response from PrestigifyJan 11, 2022
We're sorry to hear you have not received your item yet. We are looking into this and will contact you directly to give you an update.
customer Carol W.
You cost to much!
Response from PrestigifyDec 3, 2021
We appreciate you taking the time to leave us a review, Carol. We're always working hard to offer competitive prices and feel our pricing reflects the quality of our product. Have fun creating :)
Sharon
Product was student grade. I purchased all 3 mica watercolor sets. The fountain pen was missing an ‘ O’ ring on the inside of the pen. Customer Service with the purchasers & shipping departments need to have the kinks worked out of their systems being that this is an overseas concern.
Response from PrestigifyJan 24, 2021
Thanks for the feedback Sharon. Please message us at [email protected] if you'd like to initiate a refund for the fountain pen.
Sharon G.
Received the products intact despite the glitches in the fulfillment & shipping department here in the US. Had to contact customer service and they were very helpful. The only complaint I have on the 3 different sets of watercolors are that the individual pans are only half filled unlike other brand names. The fountain pen & ink works beautifully.
Response from PrestigifyDec 13, 2020
Thanks for the feedback Sharon! If you're unhappy with the quality of the watercolors please contact our team at [email protected]. They'll send you replacements or provide a full refund. We have a satisfaction guarantee policy
Julie W.
Just got my product I ordered March 30th. They lost it once, and emailed them and got it resent again quickly. Product looks great and I’ve counted all the diamond packages and everything has been accounted for. The only reason why I would hesitate ordering again is due to COVID and the extreme length of time that this took. It was beyond frustrating... and I think many people feel like that these days. It’s not against the company, they’ve fulfilled what I’ve asked for and I’m happy with what I’ve got! COVID just caused major delays and 4.5 months is way too long to wait for a package.
Response from PrestigifyAug 16, 2020
Hi Julie, Thank you for the valuable feedback. We're very sorry for the delayed delivery. We're glad to see you got your package. In the time since your order we've now moved all our inventory to Cranbury, NJ. All packages will ship from here and delivery will now only take 2-6 days, for all customers. Please let us know if you have any questions at [email protected] Best Regards, Your Friends at Prestigify
Rob J.
Delivery was waylaid by customs and the costs to release it from customs outweighed the deal
Response from PrestigifyAug 1, 2020
Hi Rob, Thank you for the valuable feedback. In the weeks since you've ordered we've changed our setup so customers no longer have to pay any extra customs fees. Please let us know if you have any more questions at [email protected] Best Regards, Your Friends at Prestigify
Jim L.
The fountain pen I purchased looked good, and I was pleased with that. Unfortunately the quality i.e the plastic was very thin and after a few uses the pen barrel disintegrated as I removed the cap.
Response from PrestigifyAug 1, 2020
Hi there, Thank you for the valuable feedback. We're sorry you weren't pleased with the quality of your product. In the months since your order, we've removed the particular pen you ordered from our catalog and replaced it with a much higher quality product. Please feel free to ask more questions at [email protected] Best Regards Prestigify Customer Care
Sreeja D.
The tracking is really poor after I purchase the material
Response from PrestigifyAug 8, 2020
Hi Sreeja, Thank you for the valuable feedback. We're very sorry for the delivery delay. In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days. All of our products are now stored and sent from Cranbury, NJ. Please feel free to ask more questions at [email protected] Best Regards, Prestigfiy Customer Care
