Joanna G.
Excellent
Great service

We are a boutique brand of art supplies with a small, curated range. We have a particular passion for watercolors, though we love any tool that allows you to create beautiful things. We also supply a few other select boutique brands that we think are delightful. Popular Links:Shop BestsellersContact UsView Photo Reviews
Prestigify (prestigify.com) has 189 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Joanna G.
Great service
Heather W.
Extremely disappointed in this transaction. I wish I could give it ZERO stars. I have yet to receive my package. DO NOT ORDER FROM THIS “BUSINESS”. I purchased a set of watercolor paints for $40 (roughly) on December 28, 2019. It is March 14 and I still have not received my package. I have contacted them several times about my package in order to find out what’s going on and to obtain a refund. Customer service (at first) said that the package didn’t make it through customs so it had to be sent back and they would reship it. That was February 2nd. Again I emailed them when I didnt receive anything by March 1st. They responded with a pleasant email telling me they were unable to issue a refund but that the shipment had already been shipped. They sent a link for the tracking but it was an “error” message. I sent another email two days ago asking about a refund to which they responded that they could not issue me a refund because the package had already been shipped; they provided a working link that said the package was PREPARING for shipment from the origin post. This does not mean that it has shipped. *****I have received the package and they did offer me a refund. However, it is still too long to wait for a product.*****
Response from PrestigifyMar 26, 2020
Hi Heather, We apologize for any inconvenience this has caused you. We can see that the resent package has now been delivered, but we'll be providing a full refund due to the unusually long wait time. We aim to continue improving our customer service based on feedback like this. We thank you for your patience and understanding. Regards, Prestigify Customer Care
Katherine R.
Great service, on-time delivery and high quality products! Also, they feature lots of artists' work. I will definitely continue shopping with them.
Hanne-Liisa H.
Always fast delivery with the best prices and super service from Prestigify, thanks! Will order soon again!
Alysha
23rd of January 2020, I ordered a set of watercolour brush pens. Coming to a total of $40.99 AUD. I received an emailed on the 27th of Jan saying that my order was being processed for shipping, to which the tracking link leads you to a blank page or an error page. I reached out to them on February as I still had not received the items and the tracking info still didn’t work. I got a reply saying that there are delays due to corona virus. It is now March 7th, I contacted again and they told me my item was lost!! And that they would resend. By this stage I just want my money back having waited over TWO MONTHS for some water colour pens!!!! I have sent three emails asking for a refund with no response. I am soooo disappointed in this company and I honestly believe the reviews below must be fake, due to the amount of bad comments on their instagram page. Absolutely so wrong that a company can do this!!!!!! Edit- eventually got a refund on the 9th of March. The textas later turned up at the end of April and are of horrible quality, seems like they were drop shipped right to me. Thankful for the refund. Still would never buy again.
Response from PrestigifySep 13, 2020
Hi Alysha, We're very sorry for the delivery delay. If you email us your details at [email protected] we'll provide a full refund. In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days. Best Regards, Prestigfiy Customer Care
Arlan S.
Great products, delivered as described. Would order again. Small problem with one product that was late, customer service was a delight to deal with and sorted it out quickly.
Jess P.
Great product and prompt shipping. I will definitely purchase from this website again!
Jada T.
Love the product and the service. Im starting to get worried about not having my time but their Customer service team assured me that I will get the package soon and I did. Glad to contact them, item was delivered within the promised time frame. I'll soon start using my starry gold paint! Thank you Prestigify.