I think permatan and prestige are the same company
I ordered from Permatan in the past and had an excellent experience. Just ordered again and received the wrong product. When I emailed info at permatan dot com I get a response from prestige tan saying that I didn't order from them and that they have rebranded and they are no longer permatan and I should reach out to permatan to resolve the issue... Except I *did* reach out to permatan and it was prestige who responded. The whole thing seem shady and like it's all one company pretending to be two separate companies whenever something goes wrong so they don't have to fix their mistakes. I used to recommend them to all my clients I definitely won't be doing that now.
I ordered from permatan, when I emailed I emailed permatan.. but somehow prestige responded to that email and said that they're not affiliated I didn't buy from them it's a completely different company? Scam.
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Andrew D.
Avoid - Possible scam
Placed an order on 16 January and deposited money into account as it was the only option. Did not receive any email confirmation.
Sent emails and filled in contact us enquiry forma online.
After 2 weeks there has been no response.
Think this company is a scam and lost my money
Avoid
Response from Prestige TansFeb 3, 2026
Hi Andrew,
It looks like this review has been left on the wrong company.
We do not accept bank transfers as a payment method, and we have had no orders matching the details you’ve described. Unfortunately, there is a known scam company operating separately that requests bank deposits, which may be who you interacted with.
We’re very sorry this has happened to you, but it was not through our business. We’d kindly ask that you double check the company domain and remove or update this review accordingly so it reflects the correct organisation. Our domains all link to the one website: prestigetan.com
If you’re unsure who you paid, your bank may be able to assist you in tracing the recipient.
Thank you for understanding and feel free to email our support team for further assistance: [email protected]
KP
Kate P.
Not sure if company is legit
Not sure if company is legit.
I received an email in oct-24 saying the company I usually purchase from “Permatan” has switched to being called prestige tans.
So I ended up ordering from prestige tans and had a full on reaction to their nasal spray (it was not the same formula)
Now permatan is up and running again and I questioned them and they’ve said prestige tan is not them at all and they’re pursuing this issue..
So yeah idk what’s going on.
Response from Prestige TansJun 17, 2025
We officially rebranded from Permatan to Prestige Tans in 2024, and you can verify this via our owned socials and our original domain Permatan.co, which now redirects to Prestige Tans.
The only change we’ve made is increasing the formula strength slightly based on customer feedback — everything else remains the same.
We’re aware of two fake Permatan websites trying to impersonate us — one of which we've already had removed from Google. If you have questions or need support, we’re happy to help.
R
R
Poor Company Service!
I, as well, decided to try their tanning spray using their closing out sale (Buy 1, get 1). I purchased 2 of these pkgs (should be receiving 4 bottles) on January 30, 2025 only to find they sent ONE! I did reach out to the company 3 times looking for a solution, and received one generic response with “please send us more information”. I did send them more information and got tired of waiting (as it is a costly product), so contacted my credit card company. I launched a dispute and just received word that I won, and was refunded for half the amount. Please note: this is not a complaint about the product itself, this is a complaint about the company, or lack there of. Too bad they won’t fix these issues.
UPDATE: After leaving my review, Prestige Tans reached out to me to rectify the problem - we discovered there was a technical issue with their email system which is why they didn’t respond nor receive my last email. They offered to send some of their product for free to make up for the missing ones in my original order. So glad they took care of me after all, and very satisfied with the outcome.
Response from Prestige TansMay 21, 2025
Hi Rhonda,
Thank you for your review and for sharing your experience.
We’re genuinely sorry for the frustration this situation caused — we completely understand how disappointing it must have been not to receive the full order.
We do want to clarify that we responded to your original email on February 20th, asking for a bit more detail so we could investigate and make things right. Unfortunately, we didn’t receive a reply to that message, which is likely why things stalled from there.
After seeing your review, we immediately reached out again and offered to send 5 full-sized products completely free of charge, well above the original value, to resolve this properly.
That offer still stands, and we’d love the chance to make it right — just reply to our emails let us know your current shipping address and we’ll send the package out right away.
Thanks again for your patience, and we’re truly sorry this wasn’t sorted out sooner.
Warm regards,
Prestige Tans Team
MG
Michelle G.
Literally so sick
Literally so sick. You feel like you have the worst flu ever for days after you spray this in your nose even ONCE. It’s is the worst feeling in the world. Whatever this is it is not Melanotan II, it is poison.
Response from Prestige TansNov 30, 2024
Hi Michelle,
Thank you for reaching out and sharing your experience. We're truly sorry to hear about how you felt after using our product.
We want to reassure you that this is not a typical reaction, and no other customers have reported similar symptoms. Our sprays are made with high-quality ingredients and are carefully formulated to meet safety standards.
If you’d like, we’re happy to discuss this further or assist in any way we can. Please don’t hesitate to get in touch directly at [email protected]
Kind regards,
Prestige Tans
CC
Claire C.
Praesent nec erat convallis
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Response from Prestige TansNov 8, 2024
Hi,
We appreciate your feedback, but we’d like to clarify a few critical points regarding your comments:
No Connection to Permatan: Prestige Tans operates independently and has no DIRECT affiliation with Permatan. While we understand the concerns stemming from past brand associations, any rebranding allegations are inaccurate. Our product, branding, and operations have evolved separately with a commitment to quality and transparency.
Review Authenticity: We ensure that all customer reviews posted on our website are genuine and verified. Any similarities in wording between reviews could be coincidental or due to customer preferences for concise feedback. We do not engage in review manipulation and value honest input from all users.
Product Effect: It’s important to recognize that results and experiences can vary widely depending on individual skin types and conditions. We advise customers to be aware of their skin’s unique reactions to any new product and recommend consulting with a professional if unsure.
Safety and Transparency: Our commitment to customer safety is paramount. We follow stringent guidelines and standards in product formulation and provide comprehensive information about our ingredients and usage.
Legal Actions on Defamation: We reserve the right to protect our brand against false statements that could mislead other consumers. We take claims and criticism seriously and act where necessary to ensure misinformation does not affect customers' understanding.
We encourage all customers to research, ask questions, and reach out directly for any product inquiries or concerns.
If you are a real customer of ours posting a genuine review please provide the information we have requested via trustpilot.
Thank you for your insights, and we hope this clarifies our position and dedication to ethical business practices.
Best regards,
Prestige Tans Team
SP
Stéphan B.
Prestige Tans Tanning Nasal is useless
Don't use this product totally waste of time. I didn't recommend you.
Response from Prestige TansNov 8, 2024
Hi, the details you provided to "verify" the purchase don't match up with any records of purchase or verified customer experiences. I encourage you to try our product first before leaving a review.
