Prestige TansReviews of prestigetan.com

I ordered from Permatan in the past and had an excellent experience. Just ordered again and received the wrong product. When I emailed info at permatan dot com I get a response from prestige tan saying that I didn't order from them and that they have rebranded and they are no longer permatan and I should reach out to permatan to resolve the issue... Except I *did* reach out to permatan and it was prestige who responded. The whole thing seem shady and like it's all one company pretending to be two separate companies whenever something goes wrong so they don't have to fix their mistakes. I used to recommend them to all my clients I definitely won't be doing that now. I ordered from permatan, when I emailed I emailed permatan.. but somehow prestige responded to that email and said that they're not affiliated I didn't buy from them it's a completely different company? Scam.

Placed an order on 16 January and deposited money into account as it was the only option. Did not receive any email confirmation. Sent emails and filled in contact us enquiry forma online. After 2 weeks there has been no response. Think this company is a scam and lost my money Avoid

Product is great. Service is not. I loved the product - been using it since it was under Permatan branding. But in the buy one get one free promotion I purchased two and only received one. I attempted to contact the company multiple times (via website inquiry form and emailed them directly) with no response. Hesitant to purchase from them again now UPDATE: they were quick to contact me after posting my review and offer a generous discount for future purchases and committed to sending me three nasal sprays. Will update again if/when I receive them.

Seriously works so well. I bought the nasal spray and have been using it for a month now and I am quite tanned. I was skeptical about a nasal spray that makes you tanned but it works!

Honestly I thought this nasal spray would not work... I was wrong it worked so good! I went from a skin type 1 to a skin type 3 so quickly. Fast shipping as well

Not sure if company is legit. I received an email in oct-24 saying the company I usually purchase from “Permatan” has switched to being called prestige tans. So I ended up ordering from prestige tans and had a full on reaction to their nasal spray (it was not the same formula) Now permatan is up and running again and I questioned them and they’ve said prestige tan is not them at all and they’re pursuing this issue.. So yeah idk what’s going on.

I, as well, decided to try their tanning spray using their closing out sale (Buy 1, get 1). I purchased 2 of these pkgs (should be receiving 4 bottles) on January 30, 2025 only to find they sent ONE! I did reach out to the company 3 times looking for a solution, and received one generic response with “please send us more information”. I did send them more information and got tired of waiting (as it is a costly product), so contacted my credit card company. I launched a dispute and just received word that I won, and was refunded for half the amount. Please note: this is not a complaint about the product itself, this is a complaint about the company, or lack there of. Too bad they won’t fix these issues. UPDATE: After leaving my review, Prestige Tans reached out to me to rectify the problem - we discovered there was a technical issue with their email system which is why they didn’t respond nor receive my last email. They offered to send some of their product for free to make up for the missing ones in my original order. So glad they took care of me after all, and very satisfied with the outcome.

Update! After posting the experience, the team reached out and resolved the issue. The product does work, even for a fair skinned girl like myself. I tan much faster and don't burn as easily. So happy to receive more of the nasal spray. I ordered the 1+1 during their "Closing sale" but only received 1 bottle in my package. Have emailed them multiple times now, only got 1 response. Nothing after and also no solution. Nobody seems to feel the need to pick this up, and from what I read in the other reviews, I am not the only one with the same issue. Very disappointed at the way I am being treated. This is not a cheap product so I am truly hoping for a solution.