Brett B.
Awesome service for a long time customer, great team work by Pressable
I have been a client of Pressable since 2010(just over 9 years as I write this review). I have witnessed their growth and improvements for a long time and the last couple years, that seems to be accelerating in a positive direction. With that, I upgraded my account (tripled it in size) and picked up a great upgrade deal today. this was an atypical upgrade special and it required their team to do some coding and manual calculations comping me for the unused portion of my past account, applying a discount on the new plan, and I paid the difference. Plus, its a holiday and my business card had a transaction hold...too many transactions while travelling, so in the midst of all this manual stuff on their side, they had to let me know my card had been declined, I fixed that and completed the transaction. in the 9 years, I've never witnessed so many team members work so well together. In the early days, years ago it was a bit more of a hero culture, their stars 'made things happened' and it was all good. But today, I witnessed their team work together and make things work, moving into processes that will help all customers experience good things without a heroic save when possible. So I'm happy to get a jump on my own new year, growing my own business with their help.