Premium Seats USAReviews of premiumseatsusa.com

I paid $1250 for Tickets and got 40th Rd. This was their VIP diamond package. Definitely do not buy anything from them. They lie! That’s a lot of money for two tickets. I’m not rich.

They suck! I paid $1100 for tickets in the very back of the first section. I bought VIP Diamond tickets I got row N. Are you kidding me? How could A, B or C be out of the question for $1100. I won't ever buy from them again.

The response time for messaging was great. The package that I ordered was good as well.

Beware before you buy from this company. I spent a couple of thousand dollars for a "special" fan package. The tickets arrived in time but the gift cards and fan gifts did not. I received the hats and tumblers after the event but I have NOT received the 4 gift cards. Dealing with this company is a nightmare. They do not accept responsibility for anything but instead put the owness on you the customer to resolve.

my first sports vip package and it did not disappoint i got my tickets and credit with out no hassle

This was my first experience purchasing tickets through Premium Seats and we had an amazing time and everything was as described. Will definitely purchase again.

Not the best experience. Payed way over what I should of for “Premium package”. They showed the current football time of 07:30 pm game, then the day of the time had shifted to a 2pm game. Due to this we missed pre party because we had NO idea the team had changed times, no email to inform us. Drinks and food were not free. And when we arrived they told us what the tickets cost which was a quarter of the full amount we payed. All in all not worth it, the premium seats USA is a little miss leading least you say. They wouldn’t even do a partial refund due to change in game time and missing pre game party, basically said we were SOL. Next time i’ll save my money and order regular tickets from another vendor sight! The Director of Operations was not helpful at all even when calling and explaining our situation.

i was supposed to have... A meet and greet and pre show and i was told there was no such thing. i showed the venue the proof of my purchases and the vip package. they kicked me out have to wait 3 hrs for the actual concert to come on. customer service sucks and will never buy from them again. they ripped me off 2K for nothing