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Ordered VIP Tickets for General Admission. Only received GA tickets, no early entry, complete waste of money. Buy from a another vendor.

Scam!!! DO NOT BUY "VIP" PACKAGES. Paid $3700 for 4 tickets and were told we would get the best seats available, after several emails due to not receiving tickets we were given $100 seats in the back of the section while they continued to sell their front row seats to other people.

The ABSOLUTE WORST! Do not buy a VIP package. The seats were mediocre at best and the “merch” is imported fake junk from China. Check my Goodwill if you’d like to buy it 😂🤣

I bought a expensive package for MJ The Musical that was to have included premium orchestra seats. To my surprise, my seats were 2 rows from the very back of the theatre. I would not trust this company to fulfill a promise of premium seating for any event in the future

Ordered the Diamond VIP package thinking it would provide the best possible seats plus merchandise, etc. We got seats way back in orchestra. My brother in law got great seats ahead of us for less than half the price. We never got any merchandise, just the disappointing tickets. Anyone other than these folks would be your best bet.

LOOKS LIKE DECEPTIVE ADVERTISING IS USED BY THIS COMPANY!!!!! Bought 2 VIP tickets for Joe Bonamassa Aug 6th at Red Rocks Ampitheater for more than $3,000.00. after reading the following: "Looking for more than just tickets? We carry a variety of VIP entertainment packages that include pre-event hospitality such as a private upscale dinner or tailgate party, first class limousine service, deluxe hotel accommodations, VIP parking, celebrity autograph and meet and greet sessions, gift items and more. Now, a customer assumes that the above mentioned items are included in these very expensive VIP PACKAGES! THEY ARE NOT!!!!! I believed these items were included, however, when you proceed to pay for the VIP PACKAGE a small print message pops up like the one we received below: "Deluxe Hotel Package Includes Reserved Lower Level ticket in the first 25 rows(orders of three or more may be split) Two nights at a 4-star hotel in Denver(check in a day before event, check out a day after event) City Pass voucher allowing admission to multiple top area attractions of your choosing(one per person) Private pre show hospitality featuring food and drinks in Denver, Specially designed tour merchandise, Detailed Itinerary"… I complained and received the following answer: Shane Hagerty (Premium Seats USA) Aug 7, 2023, 13:57 EDT Hi Thomas, I want to begin by extending my sincerest apologies for any disappointment you have experienced with the package you purchased. I understand that the absence of backstage access and your seating location is disappointing but backstage access was not included in this package. Just to recap, the package you purchased was listed as: Deluxe Hotel Package Includes Reserved Lower Level ticket in the first 25 rows(orders of three or more may be split) Two nights at a 4-star hotel in Denver(check in a day before event, check out a day after event) City Pass voucher allowing admission to multiple top area attractions of your choosing(one per person) Private pre show hospitality featuring food and drinks in Denver, Specially designed tour merchandise, Detailed Itinerary… Whenever shopping for tickets or packages you will get a lot of options! That's the good news. That way you, and all ticket buyers, have a variety of options and pricing to enjoy live events. When ever ordering a package, everything included will always be included in the package notes/description provided prior to purchase. Backstage access is not included with every package; much like not all hotel rooms will have a water view. You have to look at the description of the package to confirm. This package was listed at $1,326 per ticket. This value was determined by the market value of the ticket at the time of purchase as well as the value of the additional benefits such as the hotel, pre-show hospitality, city pass and merchandise (will be shipping via UPS tracking 1Z4E21441321632996) that culminated as the Deluxe Hotel Package. The price you paid was this plus any fees that may have been charged by SeatGeek where this was purchased. I apologize once again for any misunderstandings with what was included in this package. We certainly did not mean for this listing to be misleading in any way at all. If backstage access was part of this package, this would have been included in the description above prior to purchase on SeatGeek and throughout the checkout process. I hope you were still able to have an amazing time at the show and in Denver. External Reference # lqpeukxlp8g Internal Reference # 360353 Your friend in the ticket biz, Shane Hagerty Premium Seats USA 2598 E Sunrise Blvd #2104 Fort Lauderdale, FL 33304 DONT PAY FOR ANY VIP TICKETS UNLESS YOU CONTACT THE OFFICE FIRST TO VERIFY THAT THE ITEMS YOU WANT FROM THE EXPERIENCE ARE ACTUALLY INCLUDED!

I paid $1250 for Tickets and got 40th Rd. This was their VIP diamond package. Definitely do not buy anything from them. They lie! That’s a lot of money for two tickets. I’m not rich.

They suck! I paid $1100 for tickets in the very back of the first section. I bought VIP Diamond tickets I got row N. Are you kidding me? How could A, B or C be out of the question for $1100. I won't ever buy from them again.