Premium Parking - United StatesReviews of premiumparking.com

I just spoke with Kimberly about a parking invoice that I received and she was very friendly and efficient. She was patient and allowed me to explain my situation. Fantastic!

I haven't parked yet BUT, as a firm believer of "Know before you go," I called Premium Parking in New Orleans to inquire about what I needed to do as a handicapped person before arriving next month to avoid any potential problems. I got Yolanda R. on the phone pretty quickly and she did an excellent job of walking me through all the steps of what to do and what not to do in the process. As a N.O. native that only comes home now and again, I will tell you she represents all that is good and right with New Orleans. She was patient, knowledgeable, courteous, empathetic, helpful, and extremely pleasant. I hope Premium Parking knows what a valuable employee she is! DM

My representative Cynthia went out of her way to fulfill my request with the utmost knowledge, professionalism and courtesy. I was delighted with the experience, because my situation could not be solved simply on the website, I will continue to park with and recommend Premium.

I had a great experience with the support I received. Leo was very helpful, patient, and resolved my issue quickly over the phone. I really appreciate the professionalism and clear communication. Thank you for the excellent service!

I had the best customer service experience ever with Premium Parking! We’re talking premium service on the phone, and everybody at the parking lot is also always nice. You can never go wrong using Premium Parking. The person who helped me on the phone was Princess, and she was really determined to help me. I couldn’t ask for more!

They responded to my inquiry right away.

We had a great experience booking with Premium Parking. There was a complication with my online booking as I’m from Canada and the postal code is different. So i called in and Yolanda was extremely helpful and got me sorted out perfectly! Upon arrival I was having difficulties opening the gate and the attendant came out and assisted very politely and gave clear instructions on getting the car parked and how to use the codes to exit upon departure, i would use this location again and would highly recommend to anyone needing long term parking in Chicago! Thank you to the whole Premium Parking team!

Micah D. A Customer Support Specialist at Premium Parking needs a raise! Such a sweetheart! A huge help!