Omana C.
Good experience
Agent was very nice and helpful to my request

US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Omana C.
Agent was very nice and helpful to my request
Joseph H.
Cynthia was very helpful and professional
Elizabeth S.
The representative I had, Cynthia, was delightful, spoke clearly, was patient when I had to run around finding information and glasses. She answered a couple questions several times, so I understood completely they were clear. What I needed to do went smoothly and quickly, thanks to Cynthia.
JT F.
I parked for an hour paid, when i got back to my spot another vehicle had parked several inches into my spot making it impossible for me to open my door and leave. i immediately called into premium parking and talked to an agent named, Divine, they stuck with me for a full hour and tried several times to contact the driver. They filed a ticket for me and stayed with me until the person returned. Thank you, Divine for going above and beyond today. It was a stressful situation but you helped me out a ton!
Stephanie R.
They helped me very timely and helped me retrieve my receipt. So very thankful.
Johanna G.
I have never experienced better customer service! The responses are always prompt and helpful, and lead directly to a solution rather than sending me to a website or automated menu, which is so rare these days!
Victoria J.
Princess was very helpful
Mike
It's so refreshing to get someone who knows what they are doing and patiently walks you through the steps to solve your problem. I spoke with Kimberly and she was so patient and professional and helpful.