Consumer
Exceptional Customer Support
Cynthia from customer support was amazing. Many thanks for the special Caring customer support.

US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Consumer
Cynthia from customer support was amazing. Many thanks for the special Caring customer support.
Juliann
As a first time user I called on the New Year holiday and actually got a live person. I had an issue with the website adding a vehicle to a reservation for the following day. Cynthia the customer service rep was extremely knowledgeable and helpful and swiftly resolved the issue. Very impressed
Yazan Abu A.
They understood my case for dispute, and they hear from their clients and have quick customer support.
Charles G.
Helped me add my vehicle to my parking successfully.
Matthew E.
Ashleigh did a wonderful job helping me today! She answered all my questions and gave me the information that I needed. I had a fantastic customer service experience. Thank you again Ashleigh. Happy New Year. 🙂
Carroll Wade H.
Ashleigh was able to address and resolve my issue promptly and professionally!
Micah P.
Great experience. 24/7 surveillance , and great space for all vehicles. I was even able to swap my spot for the rest of my reservation for another spot. Thank you for being kind and patient with me Princess- she was a great help to enhance my experience to Nola!
Dan B.
Amazing customer service by Ashleigh. Quick and resourceful.