Premium Parking - United States Reviews | Read Customer Reviews of premiumparking.com

Premium Parking - United States Reviews | Read Customer Reviews of premiumparking.com

Premium Parking - United States reviews

Showing 358 reviews with 5 stars · Clear filters

Lisa Beth K.
Oct 9, 2026
Kimberly Was Courteous and Helpful
Kimberly was very pleasant and professional when I called. She listened to my concerns and arranged for the appropriate person to follow up with me. While I am still awaiting the final resolution, I appreciated her responsiveness and positive attitude.
Response from Premium Parking - United StatesOct 15, 2026
Thank you, Lisa Beth! We're so glad Kimberly was pleasant, professional, and responsive when you called. We know you're still waiting on a final resolution, and our team is working to get you an answer. We appreciate your patience and your kind words, and we'll make sure Kimberly hears them. The Premium Parking Team
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Matreya
Oct 7, 2026
Harvey is amazing
Harvey is amazing, listened well and went above and beyond to help me through to the end of my issue. It’s hard to find good customer service these days, keep it up!
Response from Premium Parking - United StatesOct 15, 2026
Thank you, Matreya! We're thrilled Harvey listened well and saw your issue through to the end. Going above and beyond for every parker is exactly what we aim for, and we'll make sure he hears your kind words. We appreciate you parking with Premium Parking®. The Premium Parking Team
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SMM
Oct 6, 2026
The agent was very calm and helpful
The agent was very calm and helpful. I was discussing a dispute, but instead of hostility, he warm and helpful. He listened and understood the issue. His demeanor made for a very pleasant call on a difficult subject. Thank you!!
Response from Premium Parking - United StatesOct 15, 2026
Thank you for sharing this! We're so glad Max made a difficult conversation feel easy. Listening first and treating every parker with warmth and respect is exactly how we want every call to go, and we'll make sure he hears your kind words. We appreciate you parking with Premium Parking®. The Premium Parking Team
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Angela S.
Oct 5, 2026
QUINTESSENTIAL
10/5/2026 The representative was accurate, courteous and knew exactly what needed to be done. I was on the call no more than 5 minutes regarding my parking violation. !
Response from Premium Parking - United StatesOct 15, 2026
Thank you for taking the time to share this! We're thrilled Cynthia resolved your parking invoice quickly and with such a friendly touch. Accurate answers and a fast, easy experience are exactly what we aim for, and we'll make sure she hears your kind words. We appreciate you parking with Premium Parking®. The Premium Parking Team
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Richard R.
Sep 21, 2026
I called Customer Service because I was…
I called Customer Service because I was having issues with the app and Yolanda went above and beyond to help me. She was totally professional during the process and resolved the issue. Fantastic customer service and support!
Response from Premium Parking - United StatesOct 5, 2026
Hi Richard, Thank you for the 5-star review! We're so glad Yolanda went above and beyond, and that she resolved your app issue professionally. We'll be sure she hears your kind words. We appreciate you being a parker and look forward to helping you Get to Great. Premium Parking Customer Support
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Larry B.
Sep 18, 2026
I had a dispute with Premium Parking…
I had a dispute with Premium Parking Services but Kimberly resolved it quickly. Kimberly was kind, courteous, and helpful and I'm thankful for her customer service. Thanks so much!
Response from Premium Parking - United StatesOct 5, 2026
Hi Larry, Thank you for the 5-star review! We're so glad Kimberly was kind, courteous, and able to resolve your dispute quickly. We'll be sure she hears your thanks. We appreciate you being a parker and look forward to seeing you again soon. Premium Parking Customer Support
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John A.
Sep 17, 2026
I made a mistake with my Parkmobile app…
I made a mistake with my Parkmobile app and Kimberly helped me through all the steps to correct the problem....she is just awesome
Response from Premium Parking - United StatesOct 5, 2026
Hi John, Thank you for the 5-star review! We're so glad Kimberly walked you through the steps and got everything corrected. We'll be sure she hears your kind words. We appreciate you being a parker and look forward to helping you Get to Great. Premium Parking Customer Support
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LAURA K.
Sep 9, 2026
Personable and Professional Representation
Kimberly was very pleasant and extremely patient and helped me through the process of handling an unpaid citation due to a misunderstanding on my part.
Response from Premium Parking - United StatesOct 5, 2026
Hi Laura, Thank you for the 5-star review! We're so glad Kimberly was pleasant and patient while helping you through the parking invoice process. We'll be sure she hears your kind words. We appreciate you being a parker and look forward to helping you Get to Great. Premium Parking Customer Support
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