Premium Parking - United StatesReviews of premiumparking.com

Kimberly was wonderful and quick with fixing a problem i made, thank you

After fighting the phone tree to actually reach a live person, Cynthia was kind, professional and effective at solving my problem. When receiving a citation it’s incredibly difficult to communicate once you receive their canned response which didn’t address the stated issue at all. It was a canned AI response bot and there was no way to reply or contest their decision. I believe this is on purpose so that you’ll just pay it even if they’re wrong.

I reached out bc I was having trouble adding time to my reservation. Leo responded promptly even though I first messaged at 1am and then again at 5. Both times he got back to me within minutes and was very kind and patient. The parking was easy and convenient, it was just really late/ early in the morning so I missed the small details, but Leo helped and I was able up extend my time without worry

I had an issue with using the app to pay for parking. I didn't expect to actually get anyone on the phone, no less that they would solve my problem. But I reached someone quickly, and they were knowledgeable and helpful, and solved my problem. Very impressed!

Love that I always get to speak with live real human whenever I have questions and they are always available anytime! Leo Abundo jr was amazing! He answered all my questions and was very patient with me!!!!

I had an issue with payment and the phone support was very helpful. I had to wade through some frustrating menus but the person I eventually spoke with was very helpful and resolved my issue.

Cynthia Alagao Was able to fix my subscription while on the phone with her. It was done fast

Great and faster service