Pittsford M.
All worked out well
All worked out well. Was fast and efficient. Lots of paperwork but that's probably more about the mortgage industry than Premier. Overall I would tell others to use them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 49 reviews with 4 stars · Clear filters
Pittsford M.
All worked out well. Was fast and efficient. Lots of paperwork but that's probably more about the mortgage industry than Premier. Overall I would tell others to use them.
Anthony M.
Jeanie and Courtney were absolutely amazing to work with. They were patient with all of my questions and on the ball with getting things done. I would give them 5 stars, for sure. There were only two issues keeping Premium Mortgage from 5 stars: 1) The upload interface could be better. There is nothing that shows what has already been uploaded, and it was difficult to keep track of all of the documents as I was uploading multiple at a time. 2) I'm not sure what happened with the lawyer at closing, but the fact that there was a miscommunication at some juncture that almost jeopardized closing was concerning.
Edward P.
Relatively good communication and speed. Did not have any issues through to closing.
Anne G.
They were easy to work with. Sometimes the process is quite complicated and they were able to answer most of my questions.
Edgar De L.
I had a good experience with Premium. There were some lack of communication at some times during my mortgage process but besides that everything went well. That is why I dock a star.
TK
Everyone was great to work with and very quick to respond and process paperwork.
Tyler M.
Financed my home purchase through them originally, and re-financed a couple years later with them as well. Great staff and treat their clients with the utmost respect and professionalism.
Kathleen D.
Premium Mortgage was great and processed my loan as promptly as able. The communication could be improved. I was new to this process and felt that more communication would have been helpful. Overall they did a great job! Thanks Premium Mortgage!