Premier Pet TransportReviews of pptbooking.com

The puppy arrived lethargic with a fever, weak and had parvo. Took her to the pet immediately. the drivers (Gunner and Tom)were clueless. Currently the emergency vet is trying to save her.

Update: What I thought was this company was evidently a catfished copy of their company! I wanted to make this is understood…I do apologize for this error but at the time this was the only option I thought I had… I am currently dealing with a scam using this company to transfer my pet!!! I will never use this company in the future… I didn’t choose it the puppy’s seller did and she is most likely in on the scam… they have overcharged me $1250 for things that only cost maybe at the most $125… claiming I would get a refund… for a pet carrier for a small dog and travel insurance… they wouldn’t communicate any information in the nanny that was going with the dog, a King Charles Spaniel Cavalier, no flight numbers and I had to look those up… now they are claiming the dog suddenly got a neurological issue and couldn’t be sent… they claimed to do everything to take care of the dog… now charging me for medical bills, rabies shots and more! Not a positive interaction at all!

Our puppies arrived covered in urine and feces. Our drivers, Ryan and Sebastian, tried to clean them up with dry shampoo however, the smell indicated that they had probably been sitting in their own filth for days.

I am extremely upset and sad my puppy arrived smelling like she was bathed in urine. They had the nerve to put perfume on top of smell. She was also hungry and thirsty. Not good people! Devin and Beau DO NOT need to be responsible for animals!

My original concern was lack of follow-up and failure to return emails/calls, not assigning medical fault for my puppy’s condition. I purchased the white glove delivery service and later learned my puppy was picked up on Tuesday and delivered on Saturday. This multi-day transport duration — during which puppies remain confined to individual carriers except for care breaks — was not clearly communicated in advance. After delivery, I reached out seeking follow-up regarding potential exposure during transport, specifically so other families could be appropriately informed and aware. I did not receive a response until posting publicly. Had I understood the length and nature of the transport associated with a “white glove” service, I would have made different arrangements. The continued focus on disputing unrelated issues rather than addressing the communication breakdown reinforces the concern raised in my review. INITIAL REVIEW: My dog was picked up from Indiana on Tuesday and delivered to Southern California on a Saturday. Very disappointed with the amount of stress (4 days of travel) inflicted on a 3 month old puppy. Had I known these details, I would have traveled to the dog myself. MOST IMPORTANT PART: My dog arrived and was diagnosed with two parasites within 24 hours of delivery. DUE DILIGENCE: I would like to speak with someone at Pet Premier Transport to ensure other families are aware of potential health risks associated with multi-day transport and That one dog has been confirmed infected during the transport in which their animal(s) were present. I reached out via email to pet premier transport last week and have not heard anything back. RESPONSE TO PPT: There are 24 hours in a day. 78 Hours is just over three days. The dog was in your care on the 6th, 7th, 8th, 9th and then delivered on the 10th. While it isn’t necessary to argue over hours I’ve noticed a bit of discrepancy in your calculations which a business having operated to 20 years should do better. The ER veterinarian report that is based on the MEDICALLY DIAGNOSED condition of the puppy states that the incubation window was 5-40 days. Given that he went in on the 11th and you picked him up on the 6th this definitely falls within that window. While I do not blame PPT for this condition I am concerned with a few practices: 1. What is the required health report window before transport? 2. Do the Driver’s check dates before accepted the puppy into care? 3. Why wasn’t i notified of the transfer dates, that is how many days it would take to deliver the puppy. 4. Because the dog had a parasite depending on where you stopped for potty breaks it is possible that the dog shed the parasite in multiple areas in the US along the way. I understand that families travel with young children everyday. The only different is, they’re typically with their family and not in cages.

I am the Executive Director of a Rescue in California and I warn people about using transport services that carry many dogs in kennels for long distance. It is very stressful for the dogs especially if they are shy or anxious. An adopter arranged for PPT to pick up one of my rescues in Lake Shasta CA and transport her to Colorado. The dog was kept in a kennel for 48 hours! She urinated and defecated on herself and was terrified. So they took her out 7 MINUTES before their destination to clean her up and the dog slipped out of her harness and got loose. Any experienced handler would use a double leash system - one on Martingale Collar and one on the harness. Evidently they didn't want the adopter to see the condition they would have delivered the dog in. How confounding, unprofessional and absolutely careless. These are experienced handlers? Unfortunately this is not a first with this type of transports. Beware and be careful! There are many reputable, experienced animal transporters out there that will do one dog at a time, giving personal attention. Do your research and contact Rescues for recommendations and referrals. The dog is still loose!

Warnung vor Woof Airlines - Global Pet Transport Achtung unseriös!!! Wir haben Vertrag abgeschlossen und mehrere tausend Euro bezahlt. Dann bekamen wir mitgeteilt, dass unser Hund erst nach Kolumbien geflogen werden soll. Das wurde uns vor Vertrag nicht mitgeteilt, ansonsten hätten wir nie zugestimmt, da das nicht zumutbar wäre, viel zu lange Dauer, zusätzlicher Stopp mit Aufenthalt usw. Wir sind fristgerecht vom Vertrag zurück getreten. Sie verweigern dennoch seit dem die Rückzahlung unseres Geldes. Es geht um mehrere tausend Euro. Wir werden jetzt rechtliche Schritte einleiten!!! Absolut unseriös und unprofessionell! Es geht da nur um Geld und nicht um die Tiere!!! Dieser Firma sollte niemand sein Tier anvertrauen! Wir werden unser Geld jetzt einklagen, da wir unser Geld nicht zurück bekommen! @iberia Iberia hat diese Firma auch noch empfohlen. Sonst hätten wir dieses Unternehmen nicht gewählt. Unglaublich dass Iberia so eine Firma noch bewirbt! Sehr unseriös auch von @iberia auch IPATA macht Werbung für diese unseriöse Firma. Aufpassen damit ihr nicht auch betrogen werdet!!! Woof verweigert jeden kontakt und Rückzahlung. Zudem Steuerhinterziehung da es bei Chef Miguel auf privates Konto bezahlt wurde statt auf Firmenkonto. Spanische Finanzbehörde ist ebenfalls informiert!!!

Am avut o cățelușa și eu pentru județul Caraș Severin și ce să vă spun tot îmi cer bani Ba că sa îmbolnăvit cățelușa ba pentru acte nu se poate asa ceva vreau și eu să știu a mai pătit cineva așa ceva mi-or cerut o grămadă de bani și tot nu o mai adus-o și am spus sa mi se vireze bani și ei Mi- o spus o zi buna