powersmartusa.com Reviews | Read Customer Reviews of powersmartusa.com

powersmartusa.com Reviews | Read Customer Reviews of powersmartusa.com

powersmartusa.com reviews

Showing 126 reviews with 5 stars · Clear filters

Freddie Q.
Jun 5, 2025
Review Discount Credit
Well, first off let me say that I was interested in getting a replacement battery for my leaf blower but the $30 price was a bit too high for my budget so I contacted the customer service dept. and they suggested I leave a positive feedback review for a $20 discount on any purchases through their website. Of course, I was motivated to do so since this will offset the cost of the battery I need for my blower. Thank you customer service dept. for such great suggestion, for fast communication and for helping me get the product needed at a more affordable price and for backing up your products through excellent customer service options. Keep up the good work guys.
Response from powersmartusa.comJun 6, 2025
Thank you so much for your thoughtful review! We're glad our team could assist you in finding a more affordable solution and that you had a positive experience with our customer service. Your support and feedback mean a lot to us. We’re always here to help—enjoy your new battery!
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Mike K.
Jun 5, 2025
Power Smart was amazing
Power Smart was amazing! Their customer service was so helpful and the products are great!
Response from powersmartusa.comJun 6, 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and products. Your support means a lot to us, and we’re always here if you need anything in the future. Enjoy your PowerSmart tools!
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Loreyf N.
Jun 4, 2025
I bought directly from them
I bought directly from them, and they replied the very next day about my after-sales issue - that's good service!
Response from powersmartusa.comJun 5, 2025
Thank you for your review! We're so glad to hear that you had a positive experience with our after-sales service and that our team was able to respond promptly. Providing fast and reliable support is very important to us, and it's great to know we met your expectations. If there's anything else you need, we're always here to help. Thanks again for choosing us!
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John O.
Jun 3, 2025
Customer Support PowerSmart
Hello, I had a problem with a part under warranty. Contacted Support PowerSmart via email and the issue was resolved quickly with the part sent to me via FedEx. Regards J. Orlowski
Response from powersmartusa.comJun 4, 2025
Thank you so much for sharing your experience! We're delighted to hear that your issue was resolved quickly and that you received your replacement part via FedEx. Our team strives to provide fast and efficient support, and it's great to know we met your expectations. If you ever need assistance again in the future, please don’t hesitate to reach out. We're always here to help! Thank you for choosing PowerSmart, and we appreciate your kind words.
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Pallo D.
Jun 2, 2025
Great service
Great service - I'll be back for sure!
Response from powersmartusa.comJun 3, 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
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John
Jun 1, 2025
Well I have to write this to get a full…
Well I have to write this to get a full refund I was told after going through so many messages to try to get the correct wheel. That's is why I'm leaving a 5 star review. Stick w the snowblower not the lawnmower
Response from powersmartusa.comJun 4, 2025
Thank you for taking the time to leave your review and for your patience throughout the process. We sincerely apologize for the inconvenience you experienced in trying to get the correct part for your lawnmower, and we understand your frustration. We’re glad to hear that you’re satisfied with your snowblower, and we truly appreciate your feedback. Your review helps us improve our processes, and we’re committed to ensuring that future experiences are smoother and more efficient. If you need any further assistance or have any other concerns, please don’t hesitate to reach out to our customer service team directly. We're here to help! Thank you once again for sharing your thoughts, and we hope to serve you better in the future.
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Kathy
May 28, 2025
Self propelled cable for my power smart lawnmower.
They responded to my email fast about a self-propelled cable that I needed for my Power smart lawnmower Sent me a link to order it on. Which made things so simple in getting my part. Thank You Kathy
Response from powersmartusa.comMay 29, 2025
Hi Kathy, Thank you so much for your kind review! We're glad to hear that our team was able to assist you quickly and make the process of getting your self-propelled cable simple and smooth. Your satisfaction means a lot to us, and we truly appreciate your support. Best regards, The PowerSmart Team
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Donna C.
May 27, 2025
I ordered the wrong part for my Power…
I ordered the wrong part for my Power Smart lawnmower. I replied back to their email and got feedback on what I needed to do next to solve my problem. Thanks America Ink.
Response from powersmartusa.comMay 28, 2025
Thank you for your kind words! We're glad our team could help you get back on track with the right part for your mower. If you ever need further assistance, we’re always here to help. Thanks again for choosing PowerSmart!
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