ROSEANNE
All this with just ONE phone call
I invite this opportunity to share my VERY UNenjoyable experience while I was attempting to PURCHASE the pressure cooker in the first place. I actually hung up before the purchase was completed when I finally, after more than 15 minutes, I tired from the constant barrage of questions and offers: continuous questioning of my decision when pushing "this button" or "that button" to respond, and whenever I "delcined" an offer that was not even a PART of the product, I was questioned and then questioned again. Because I had watched your informercial several different times, I decided I would enjoy your cooker, so I was in a pleasant mood when I dialed the number for this purchase;' but by the time I hung up th phone, I was irritated and moody. It was the most UNPLEASANT experience I have EVER had in my ordering history. If EVER AGAIN I am confronted by a NON-PERSON on any telephone order, I will hang up immediately. This is NO way to treat a person who is interested in your product. It is ONE thing to offer more products that complement the original product purchase, (even though that also has limits), but it is entirely another to pull the trickery that was pulled on me on that date. When I mentioned 15 minutes, that was the time I clocked once I realized this would not be a simple purchase, so I began timing the length for my own curiosity; I cannot begin to wonder how much LONGER that phone call actually would have been had I NOT hung up my telephone. I thought my hanging up ended the matter of purchase, especially when I never received a single email confirming my purchase NOR any notification that it had been shipped.; the ONLY proof I have that I ordered the cooker is the charge on my Visa; not even an INVOICE was enclosed with the shipped item! I have concluded the reason you asked for my charge information at the very beginning is because you have a sold item no matter HOW badly the rest of the call goes. I have not even tried the cooker yet because I am so irritated with the company! It most likely is a great cooker and will meet my needs, but I am completely fed up with the tactics used in order to try to fish MORE money out of my pocket. The truth of it all is that if you had simply offered a web page for me to view for all the "wonderful" additions, I would have gone to the site and if convinced of the necessity or further help of your additional products, would have made a purchase. As it stands, I don't TRUST this company!