Paulo P.
I'm totally unsatisfied They're a joke
I'm totally unsatisfied On nov 25 I placed an order for a snowblower of $1649.00. Snowblower was delivered on Dec 26. It came damaged. I put a claim on the same day. Snowblower was picked up on Dec 14. The new snowblower was delivered on Dec 31 damaged again. I put a claim on Jan 2 to get the part delivered. Today is Jan 16th still waiting on part. This is very inconvenient to me as I had to make phone calls, take time out of work to receive It, take pictures, send emails and it has snowed out. I had to shovel a few times by hand. And now I have to replace a part that I shouldn't have to do because I bought a new snowblower. It's been almost 2 months since I placed the order. I spent a lot of money on the snowblower. I shouldn't have to go thru this twice with it. On Friday 01/18/19 I called FedEx to track the part that they sent to me I gave to FedEx the tracking number that Power Direct Equipment provided me and the FedEx costumer service told me that they dont have the package with and only the label has been created I being waiting for it for more than 15 days they re incompetent company with a poor and unprofessional costumer service. I do not recommend this company