PostcardManiaReviews of postcardmania.com

The choice to use Post Card Mania for my marketing will go down as one of the most expensive wastes of time I will ever deploy in my business. When I first reached out to them, I asked very specific questions about whether or not this type of campaign would be a good fit for my industry and was assured that they had had great success with situations just like mine, with a campaign just like they recommended. $5500 later I received 3 PHONE CALLS (one from my own number, one from the company itself) and 2 web leads (both from the company itself). I was talked into the fact that the best way to see success would be a longer duration campaign to more people. MY MISTAKE. I'm not a professional marketer, so I trusted them to be. The amount of disappointment I have from using this service is enormous. I'm actually shocked at how many good reviews they have.

This company loses sight of the original goal and pressures you to get into a much more expensive program. My original desire was to send post cards to people in my immediate area, but they totally ignored me then sent me the addresses while I was on vacation and didn’t have time to review on my computer. I had made my goal clear, but by the time it was passed down through the system, no one knew what my original plan was. The digital campaign is very sketchy and I wasn’t sure it reached real people. It’s way too expensive for zero results. I am sick that I wasted so much money with this company.

I was searching for a company to do some online marketing and Postcardmania came up in the search engines. After speaking with them the convinced me that the online marketing in conjunction with postcards would greatly enhance my returns, so I contracted with them. Eight weeks into the campaign I had ZERO leads back, and demanded that they give me a listing of their online marketing efforts in my behalf. I was then told that they had not done any online marketing, and that If I wanted to do so it would cost me another $880 to do what I had contracted them to do in the first place. I refused and demanded my money back; they refused, so I sent them a demand letter threatening to sue. I got 75% of my $4000 back, but the real cost to me was I lost thousands of dollars by having no online marketing for 8 weeks. If you want to just send generic postcards out maybe they are OK, but anything else they simply fail to perform. Beware of the promises of this company.

I decided to give postcardmania a chance to help me expand my business. I’ve spent over $5,000 and have only received 12 calls, a couple of whom were people begging to have me stop bombarding their mailbox with postcards for services they weren’t interested in. I’ve ask the company to stop sending me emails and requested to stop using their services because they’re not effective. I have paid every bill timely, when it was due and found a nasty email from their finance department in my junk mail stating that I owed $100. It’s starting to look like this scam of a company is going to try to milk every penny they can from me. Maybe I’ll file a complaint with the better business bureau and department of consumer affairs. Whatever you decide to do, you may want to use Google Ads. They have been far more effective than this company.

When talking with them to start my campaign, they had suggested sending 1000 mailers out a month and 3 free months of their advertising on Facebook and Google for my insurance company. After mailing out the first thousand and getting zero responses, I voiced concern. They told me you have to give it at least three mailings before they can evaluate it. So of course, I listened but after the second mailing, getting the same results, I’m still biting my tongue. Meanwhile, I'm paying $360 for first-class postage on all of these. So the third mailing goes out and out of 3000 cards, I get 2 responses. Also, they informed me there were over 800 clicks to my website, and out of those 800, I got zero calls and zero inquiries via email. The response on that was “at least you got your logo and name out” even though I clearly said that was not the goal. How does that even make sense not even 1 person out of 800 reached out? Eventually, I finally get to talk to Jordanna in quality control who I was told was the highest-ranking person that I could talk to in the company. Again, I voiced my concern to her. The first words out of her mouth were “we don't guarantee results”. She repeats this at least 10 times during our conversation. I told her I understand it's not a guarantee but what I was looking for was the 1% - 2% response which is what I was told was the performance rate of their campaigns. Again, they told me, “We don't guarantee results”. It seems like that's the only thing they can guarantee is that they don’t guarantee what they say they do.

I have been very dissatisfied with the service I have received from Postcard Mania. With this company you must have a very clear understanding of what you need, there are so many adders it is difficult to keep up with everything you expect one thing and what you finally get is much more $$. You also need to put all the money upfront (except postage) and the resulting attentiveness is not good. They already have your money and so there is little incentive to listen. It took almost a month of non approval of the design to get the attention to correct my email that they broke. I am currently working through the mailing piece that was previously defined but they drive you, the client, to a survey/checklist that is open ended and ask to credit card information that is not tied to a cost - trust us.... One thing that is lost, those purchasing the design are the clients. Trying to speak to them is difficult, it alway seems to be on their timing not mine. Overall I am locked into this campaign but will not use them in the future and would not recommend them to other small business.

I made the unfortunate decision to order a lot of postcards. However only 1K were sent by postcardmania. No phone calls nor bad addresses. I don't believe the cards were sent. When I mailed some of the remaining cards, I got several bad addresses and phone calls. Prices are extremely high. Feels like a scam. Avoid. Have someone make your cards and buy a mailing address

there quotes are extremely expensive, google search for better prices. once they have your information they will call and email trying to make a better offer in the end they can't deliver on it.