I was told that our business could advertise pet CBD, glass and other items. When I filled out the form for what we would like to focus on, I was called back by the marketing team that they couldn’t do such. They had a manager call me, who basically told me to F off and offered absolutely no remediation to the issues. All the things I wanted to advertise, are and have been, federally legal for over 100 years. Some of the items, didn’t even pertain to the canna industry directly. Do not, and I repeat do not give postcard mania your business. If you want value, professionalism, and expertise, spend your money with mailshark.
KM
Kim M.
SORRY IN OHIO
The sales person sent me samples of their post cards. They were epic. I submitted my wording and ideas. The first draftr came/I AM sure a 12 year old designed it and my bullet points/wording was not on the card.You have to then work with a person that does the communication with the designer on changes. I think I went back and forth with them 5-10 times to make the correct changes. Takes forever. I asked to speak with the designer directly/ a strong NO.
After a week or so...I just said good enough, send out the damn card. This company needs to take a look at Vista Print where I can talk to the designer and make the card in 30 minutes on the phone and you can see the card being made right in front of you. I am kicking myself for trying PostcardMania. Kim Marshall
BG
Barry G.
total waste of time and money I give…
total waste of time and money I give them over $2800 and never seen anything on a return. They give you one price in the beginning and then after they get paid in full after they do the printing then they tell you they need money for postage and each time that they send out cards so they say they're sending them out there is an additional cost of $500 for postage? I ordered 20,000 cards and I don't think they got sent out enough or at all cause I didn't receive any phone calls any information regarding any potential customers from the postcards so don't waste your time on this or waste your money put it into something else cause this is a joke
JR
John R.
The worst investment I've made in 20 years in business…
So far we have had thousands of mailers unaccounted for with many houses receiving multiple pieces of mail (up to 13) with their EDDM campaign.... as well as an initial mailing that went out over a month late completely missing our delivery schedule for our fall market capture clients. They DID make this right by reprintign postcards for that screw up but issues continue to haunt their service and now apparently it's an 'oh well, this is the risk you take attitude'. Nearly ZERO accountability despite tens of thousand of dollars invested! I will never use them again and will be sure to let me all of my colleagues know as well if this is not rectified or I receive a FULL refund!
Response from PostcardManiaFeb 25, 2025
Hi John, I'm sorry to hear this and will see someone reaches out to address this with you. Unfortunately, the USPS provides little to no transparency with EDDM mailings but we would appreciate the opportunity to resolve this for you.
MM
mojgan M.
I spent hours listening carefully to…
I spent hours listening carefully to make sure all recommendations by postcard mania were lined up from selecting a mailing list to design and follow up. The only thing that happened was I lost thousands of dollars without a single client coming through. They said sorry we can't guarantee results that was their very sophisticated reply. They make promises of a glorious outcome and then nothing. Simply nothing for thousands of dollars.
My reply to post Postcard Mania's reply
I spent more than 12 K of which almost 2700 plus was the first mailing ( I CAN PROVIDE EXACT NUMBERS ) I paid thousands for the list to be marketed monthly so the monthly digital marketing was being done every month. This digital or internet monthly advertising was part of a package called Everywhere Small Business the mailing of postcards to the same list was done once as you mentioned however since we made no money at all and had no one show up in a very high traffic city in the washington dc metro area it would be foolish to continue to spend thousands. No one in the right mind will keep doing the same thing to get the same results.
Now we know you can't guarantee results but you should have safety features to protect your client it should never be legal nor ethical to expect someone to spend more than 12 K and not have a single client that is very strange and it doesn't come across as honest.
Dr Mazhari
Response from PostcardManiaJan 15, 2025
Hi Morjan- You purchased a campaign that included 3 mailings to the same list but stopped the campaign after only one mailing was completed. Repetition and consistency is a vital element to any marketing effort so that is the likely cause for not getting seeing an ROI. You are correct, we can't guarantee results and our Marketing Consultants are trained thoroughly to never make promises since many factors are outside of our control (such as current demand or local competition). We strongly encourage you to continue mailing and can help with whatever you need to get back on track.
HG
HG
Will not stop calling!
Will not stop calling!! It is every single day!!! I was taking time to think about purchasing from them, but this tactic has completely turned me off.
Response from PostcardManiaJan 15, 2025
I'm very sorry to hear this and will make sure you are not contacted by PostcardMania moving forward.
LG
Lorint G.
I had a very disappointing experience…
I had a very disappointing experience with Postcard Mania. They guarantee a 90% delivery rate, but in my case, only 30% of the postcards reached valid addresses—70% were returned as undeliverable. I sent back 700 undeliverable postcards in one batch via FedEx, as instructed by Postcard Mania, but after months of persistent follow-up, I finally received some feedback. Unfortunately, I was never informed about the process for returning other batches. The returned cards were sent to fake or invalid addresses, including empty houses and non-existent locations.
I’m glad I chose to have the cards sent back to me instead of directly to them, as I would have never known how many were sent to incorrect addresses. Despite providing photographic proof and detailed documentation, Postcard Mania has yet to resolve this issue. Their process of returning cards via FedEx seems designed to delay, as it took them 3 weeks to arrange a FedEx pickup and another 8 weeks to confirm the number of returned cards—potentially to exceed the 60-day dispute window with credit card companies. Even though my campaign has ended, I am still receiving returned postcards via USPS, further proving that many of the addresses used were not real.
If you’re considering Postcard Mania, be aware that their promises may not align with the results. They failed to deliver what I paid for, and their customer service was slow and ineffective. I strongly advise against trusting that they will make things right.
MS
Matt S.
Terrible company to work with
Terrible company to work with. After spending a lot of money on mailings and receiving zero return on investment. I told them several times awhile ago I did not wish to waste more money on mailings and was done. Today 7/6/24 I saw an unathorized charge on my bank account for $750 and have no understanding of how and why they would charge me without my knowledge and after told them I was done. I wish I had never given them money or time of day. Terrible experience.