Posh Virtual ReceptionistsWe answer your calls, so you can answer what calls you.Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Posh Virtual Receptionists (posh.com) has 193 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Charlottesville, Virginia
Excellent
Administration & Services · MONROE, Virginia
Excellent
Administration & Services · Richmond, Virginia
Excellent
Administration & Services · Richmond, Virginia
Excellent
Showing 164 reviews with 5 stars · Clear filters
Daniel R.
POSH has transcended my companies ability to be there for our patients and strategic partnerships. I highly recommend them!
Response from Posh Virtual ReceptionistsDec 13, 2023
Daniel, thank you for the recommendation. We are thrilled to hear that by using us, it has made an impactful difference for your company.
Gloria O.
The level of response and customer service is great!
Response from Posh Virtual ReceptionistsDec 1, 2023
Thank you Gloria!
Ryan J.
Natalie has been amazing! After trying 2 other call centers we have found the one for us. Great system that works smoothly!
Response from Posh Virtual ReceptionistsNov 29, 2023
Thank you Ryan! Natalia works hard to make sure that our clients have a great experience.
Judson E C.
They really sound like they work for your company. Their receptionists are all native English speakers and they do a really good job of following your prompts in a common sense manner. Customer service was very responsive as well.
Response from Posh Virtual ReceptionistsNov 29, 2023
We take pride in trying to sound like we are apart of your company. Thank you for sharing your feedback.
Joe C.
Great services at affordable rates.
Response from Posh Virtual ReceptionistsNov 29, 2023
Thank you for your review.
Spiros V.
Excellent service.
Response from Posh Virtual ReceptionistsNov 29, 2023
Thank you for sharing your experience.
Spencer C.
From the initial phone call, through the trial period, and now beyond the client on boarding process; Has been nothing but absolutely phenomenal. Kelsey was a true pleasure to work with, and was patient and answered each and every question I had. Nate was a wizard with the integration piece making sure, POSH and our CRM merged seamlessly together. I no longer have to worry about my clients getting a voicemail, which allows me to focus more on efficiently, running my business, while at the same time providing better customer experience. The entire reception team handles each and every call With care and precision and yet somehow still managed to do it in around three minutes per call saving me the business owner money and time. To be honest, the only thing I regret is not having done this earlier in my business. Having the ability to Scale up or down according to call volume means that adding POSH VA to your team is literally a no-brainer.
Response from Posh Virtual ReceptionistsNov 29, 2023
Kelsey loves working with clients to provide the best customized solution for them. Anytime we can help integrate Posh with our clients CRM, saves them time and energy. We love your detailed review. Thank you so much Spencer!
Brooke H.
I own a company that is always getting customer calls and if we don't answer the phone, we can easily loose that client. I found this service through a colleague in the same industry that uses it. We have been using POSH now for a few months and it has been great. There has been some issues with certain people not correctly tracking the call or not getting the right information but they are very quick to get it fixed. The customer service is really good and they are always available to help. Knowing that I can actually have a day off with my family and the calls are being answered without having to hire a full-time employee is worth everything.
Response from Posh Virtual ReceptionistsNov 29, 2023
Getting back time to do what is important to you is our goal. Thank you for trusting us with your calls!