At portraitw.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.
Portraitw (portraitw.com) has 65 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Tracy M.
Ordered these beautiful mercury christmas trees and my shipment did not come and did not come. I reach out to company and finally they did reach out and reshipped my package. Unfortunately the trees that came are 100% not what was advertised. these are cheap plastic and look like they are from the dollar tree. They are not different sizes and not worth what I paid. Huge scam do not recommend
LizfromVA
I ordered a set of five illuminated mercury glass looking like Christmas trees. They are the ugliest things you have ever seen. The gold is yellow. They are made out of the cheapest plastic. They look nothing like the picture. I've asked for a refund but I won't pay the price to send them back to China. Do not order these or anything from this company.
L W.
I ordered a set of five mercury glass Christmas decorations. What arrived was five cheap plastic decorations that you could probably get at Dollar tree. Do not order from this company.
Joanne P.
Hands down worst customer service ever. While the contact information says Boston, I can promise you not! My order was placed on 10/28, it is still tracking that it is still in China. In addition, all the reviews on the Mercury Glass Trees are horrible! One word, DON'T! This is a scam and if it looks too good to be true, it is FALSE and a SCAM. Despite the fact that my item is tracking in China, they refuse to refund me. I am contacting my bank tomorrow!
Daphne O.
Deceptive advertising. The product that I received looks nothing like what was shown in their ad. The trees are only 6” high, not the size shown in the ad. The trees in the ad are twice the size. They are made of cheap plastic, nothing like the Murano glass that is used as a reference.
Jessica M.
I purchased two gift train present boxes for my daughter’s birthday and they never came. I contacted customer support several times and they kept saying “we have contacted the shipping company” but they couldn’t provide a tracking number or a delivery date. They refused to issue a refund even a month later, after my daughter’s birthday came and went. I filed a dispute with my credit card company and changed my credit card number. Clearly a scam.
Kelley W.
Purchased off Facebook some bras on April 5th and emails showed incorrect tracking (from Italy but this company is in Shenzen, China) and said my product was delivered May 4th and it wasn't. I checked my cameras and didn't see any delivery. Contacted the seller and only after I put a claim in with PayPal did they confess they gave me wrong tracking and gave me new tracking and said to go to post office so I did and post office showed package was delivered so I put a claim in with USPS and they denied my claim also since package showed it was delivered even though it wasn't. PayPal sided with the seller and not sure why they didn't research this further. This needs to stop and not sure who but someone needs to take this Portraitw off the internet but they will just change their name. BBB and many websites show this company Portraitw is a scam. I even purchased insurance which didn't help. Emails showed incorrect cost then what PayPal charged. DON'T BUY FROM THIS COMPANY!!! I am going to continue trying to get a refund and this time I am calling PayPal and I have reported this company to another scam website and I am going to continue reporting this company until they are taken down and maybe I will eventually get my refund!!!!
Robbinette R.
Ordered some "wide leg linen pants". Received something absolutely not as pictured, 100% polyester. Crappy construction. When I complained, they said I could return it to China & pay big charges, or they would refund me $4 & keep the POS merch. WARNING!
