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I purchased items April 5
I purchased items April 5, 2025. I never received my purchase even though customer support said that my detailed tracking showed items delivered April 22, 2025. I have watched camera footage of my mailbox (April 20-27, 2025) and have not seen any packages delivered on those days. I contacted portraits via email and was told to call the local post office to check with them. The post office has no undeliverable items at their office. This is very devastating. I do not understand how this could have occurred from such a trusted website. I’m not sure what can be done at this point.


