Melanie Walls S.
Scammed Mercury Christmas Trees
Same as the other posters. Ripped off and scammed on the mercury lighted Christmas trees. Got plastic junk. I have disputed the charge with my credit company. Fraudsters.
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Portraitw (portraitw.com) has 65 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Melanie Walls S.
Same as the other posters. Ripped off and scammed on the mercury lighted Christmas trees. Got plastic junk. I have disputed the charge with my credit company. Fraudsters.
Jennie
I ordered the bff set of 5 light up Christmas trees. They looked beautiful and advertised way bigger than they came. Over priced for this puny product. Was excited to give away and I don’t think I can without embarrassment. DO NOT WASTE YOUR MONEY. These products I could have gotten for $1.25 each at the dollar tree
Denise S.
One star because I can’t leave zero stars. Worst purchase ever. I purchased two sets of glass Christmas trees of various sizes with lights inside. They are 6” at the tallest and plastic. Very ugly. I paid over $50 for something Dollar Tree probably wouldn’t sell. Lesson learned.
Jasmin G.
I ordered light trees from there (from facebook). They charged my card more than the total. I did contact them and they corrected the charge. It took very long for them to come in. Then I received a message from usps that the item could not be delivered. The label they used was fraudulent. I emailed and still haven’t had a solution to this. Do not order anything from here.
Beliza Ann F.
It has been over a month since I ordered these Christmas trees. Still waiting to receive them. PortraitW said the original tracking number was incorrect. I got a new tracking number, and see my “glass, various-sized trees” cleared customs in Chicago today. After reading all these bad reviews, I realize I was scammed, too. An expensive lesson learned. Don’t buy stuff on Facebook. Very little recourse.
Jacquie K.
After reading the other reviews, I have same experience. the glass trees or supposed glass trees came, they were 5 inch plastic junk, no batteries, with light strand, contacted portraitw.com support, they offered me $3, 7 and then $14, I paid $57 for 2 sets. I said no now waiting for them to respond. I read about them they are a scam company.
Ronald S.
Delivered a small box of 5 PLASTIC trees all about the same size!!! Not glass, not silver, and not the right size!!! Pretty pitiful. Trying to figure out how to leave pictures of what I ordered and what I got!!!!
Rita S.
SCAM advertisement and website. Nothing like the ad on Facebook. First I was charged 9.99$ more than the 32$ total on the cart. I sent a complaint and I was refunded the overcharge. No tracking for a long time and when I followed up they said they will follow up from the shipping company. Item arrived after more than a month in small box, shipped from Gardena, CA with 5 small plastic trees with fairy lights inside. No mercury-glass looking big, various sizes tress as shown on FB. I SENT And angry email and they offered 3$. NO!!!! I replied no. They’re scammers. This is the latest reply of the bandits. “We feel so sorry for your dissatisfaction. Relevant departments have confirmed the accuracy of the products sent to you. In that case, you will need to return the goods to our Chinese warehouse. But shipping costs will be high. Is it possible to increase the compensation to 5USD in the default currency?” Yours sincerely, Customer Service Team” SCAM!!!! DISPUTED IT WITH MY BANK. These people are taking money from people.