PortraitwReviews of portraitw.com

THEY SCAM you … charge double the don’t plus more. DO NOT BUY FROM THEM.

It’s a joke looking at what I received! I too ordered what was supposed to be mercury glass trees. Different in size. I see many others that got DOLLAR STORE plastic trees. The tallest is only about 6 inches.

total scammers. be careful - especially shopping on Instagram/online - whatever you choose to order verify the company first. I'm pretty savvy and I got taken! Sadly best to only order from big companies like Amazon/Walmart to be safe. I ordered Christmas stuff for my mantle and never got it. They give you the run around saying "it was delivered" Well, we have cameras that witness every delivery and also USPS app that sends daily screen shots of every future delivery so we knew this place was full of it.

After waiting over a month for my purchase I received and email stating the order had been delivered when in fact it had not. Customer service was quick to respond that I should check with the post office and gave me the tracking number which was not recognized as a tracking number for USPS, FedEx, UPS, or DHL. When I let customer service know they gave me a different tracking number that showed the order had in fact been delivered. Except upon checking the tracking number with my local post office THAT tracking number was for a delivery for a different customer and different address. Apparently, the post office has had several complaints as they knew immediately what my original tracking number started with. And now customer service is ghosting me. Lesson Learned

My purchase of the five Christmas trees were falsely advertised! Size, color, materials of what I ordered were completely different from what I received! Deceptive practices and advertisement!!!! Beware!!! I want my man bey back!!!!

If I could give a negative I would. Ordered 3 set's of the 5 light up Christmas trees and they take 3 batteries per tree. The brand new batteries were drained within a day. I contacted the company and they offered me a whopping $7. They did I could return at my cost, but it would be very expensive. I will have to spend a fortune in batteries to make these work.

SCAM ARTISTS TERRIBLE LIARS AND PEOPLE! NEVER received my items my trees also “cleared customs “ on Chicago - I contacted them and they keep saying they’ve been delivered. But I have 3 tracking numbers from over a month ago (end of October )! and none say delivered they ALL say Chicago and they won’t help you out! Such horrible customer service -I hope karma comes for these people especially at the holiday time ! Waste of time and money dealing with this horrible company and people smh!

I received the ugly plastic tree too. I think we have been scam. They don't want to issue a refund or return.