PorscheReviews of porsche.com

I ordered my first ever Porsche in 2018, Panamera Sport Turismo and it went downhill from the second I placed the deposit. 12 months of excuses and no communication from Porsche, just me chasing and I then find they were delivering their own demonstrators to dealers ahead of customers who had been waiting for over a year. Sales guys are super arrogant and have a simple attitude of 'it's a Porsche, do you want it or not?'. Aftercare is non existent. Lots of small poor quality issues. Electric spoiler kept sticking, interior trim unclipping the fixing on the driver floor mat snapped off after 3 months and yep, they wanted to charge me to fix it. The letter 'E' on the rear Porsche sign lifted and snapped off after 6 months, yup, £200 and they made me buy all the letters, wouldn't sell just the E even though they are individual letters. Went in for the service, they kept it a day longer than agreed and still failed to fix the issues such as the stuck spoiler, broken mat or missing letter. They didn't even manage to wash the car when they were done. I switched through 3 dealers and was treated with contempt by each one. When you pay 6 figures for a car and as a brand new customer to the brand you would maybe think they would at least do what you paid them for. I just got rid of the car after only 15 months. Owning a Porsche has been one of the most unhappy car experiences of my life. Never again and I would strongly recommend you think long and hard before subjecting yourself to their contempt.

Horrible unreliability from Porsche today on January 29, 2021. Our Porsche Taycan Turbo S broke down at nighttime, and my parents had to walk home. I will not ever recommend any Taycan model in the Taycan lineup.

We do NOT recommend Porsche. Bought a new vehicle and the car has had nothing but problems. The dealership's service department is incompetent. But Porsche North America doesn't stand behind their vehicles and they have no control over their dealerships. Worst mistake we ever made was to buy a Porsche.

Porsche really shows why it's the best brand around: Amazing cars that will draw the eye of any onlooker, at great prices, and a very very solid post-sale support team. Truly superb!

Suche 911er Fahrer.

Had service on my Porsche and really appreciated the service and attention to detail. Thank you so much for always delivering.

Excellent service today at the Solihull dealership

I have leased 2018 Porsche cayenne, and since then I'm so frustrated from the Porsche customer-service level and attitude. I'm 63 years old and has drive Mercedes, BMW, Audi ... and based on my experience Porsche is the WORST customer-service ever, customer doesn't have the best service and good feeling as expected from luxury car. I made my own decision that this Porsche defiantly will be my LAST PORSCHE ever.