sideshow J.
My Popcard does not work at all.
I was initially very excited to receive my popcard. It seemed like the perfect way to get reviews easily. When my popcard arrived, it was coupled with the wrong business. I was disappointed because I thought it would need to be replaced. Customer service informed me that the business could be changed on their end without replacing the card, and I was very happy about that. I’ve had the card for months now, and have watched satisfied clients go to my Google reviews page to leave a review for the services I provide. NOT A SINGLE REVIEW HAS BEEN POSTED TO MY GOOGLE PAGE. Seriously, not even one. Nothing good, nothing bad. Literally nothing. I couldn’t be bothered to contact customer service again because I am as extremely busy as I am disappointed. Since I keep getting hounded for reviews for your company, I figured I can either help other customers by sharing my experiences, or possibly even get a better product that actually works, since you are currently offering a promo code for a free item with proof of review. So there it is. I’m not satisfied at all. I’d be ecstatic and give a rave review if the popcard actually worked. Thanks.
Response from PopcardJun 13, 2024
Hello, We're truly sorry to hear about your experience and the disappointment it has caused. It's very important to us that our products work seamlessly for our customers. It sounds like there might have been an issue with the card's configuration. We want to make this right for you. Please reach out to us at [email protected] when you have a moment, and our technical team will prioritize resolving this issue for you. We can ensure that the card is properly linked to your business and troubleshoot any other potential issues. Thank you for bringing this to our attention. We genuinely appreciate your feedback and are committed to making sure you have a positive experience with our product. Best regards,