KF C.
Units were not configured. Customer service MIA
My 2 units arrived, but not configured. Not a single response from customer service in 2 weeks. I just have 2 useless pieces of plastic.
Response from PopcardAug 21, 2024
We sincerely apologize for the issues you've encountered with your units and the lack of response from our customer service team. This is not the experience we want for our customers, and we understand your frustration. Please reach out to us directly with your order details so we can assist you in configuring your units and resolving this situation. We’re committed to ensuring that you receive the support you need and that your units are fully functional. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.




