PoooliprintPoooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.
Poooliprint (poooliprint.com) has 623 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Art & Handicraft · gilbert, Arizona
Excellent
Art & Handicraft · Oro Valley, Arizona
Excellent
Art & Handicraft · Bullhead City, Arizona
Excellent
Art & Handicraft · Tucson, Arizona
Excellent
623 approved reviews, newest moderated first
Jessica
Super cute and useful! I got a pink one and it's very useful and easy to use with the app 💖
Response from PoooliprintApr 17, 2022
Hi Jessica! We're happy to see that you had a 5-Star rating. Thanks for sharing. If you need any further assistance please contact our friendly customer support team at [email protected] and we will be happy to assist you! Thanks again! :) Joey PoooliPrint™ Support Team https://www.poooliprint.com/
Livia A.
My printer arrived and it's been over a month of emailing back and forth about the extremely poor quality of the printing. At first they were very helpful and gave me instructions to try helping, I've done it all and the printer stopped connecting during this process of trying to fix it. As I bought it for my overseas trip that is happening in a couple of weeks I simply gave up after so many emails and asked to send it back and get a refund, unfortunately I had to buy another brand since I don't have time to wait for a replacement or keep exchanging endless emails about a faulty device, after I sent this request they completely stopped replying my emails and been ignoring me since, I tried Facebook, YouTube, emails, everything, they do not respond at all. This has been a very frustrating experience, I do not recommended, unreliable product and even worse costumer care. Update* I got someone contacting me by replying to the same email your allegedly couldn't find so I'm happy you guys found it. I was asked to send it back on my own expenses, suggested to get tracking and insurance and also informed that 25USD is going to be discounted of my refund from sending the printer to me in the first place. That means that you guys send me a faulty device and I'm responsible for paying for everything and I'll get money discounted from my refund to pay for the ship of the faulty unit in the first place! This is ridiculous maybe don't send customers broken products and ask them to pay for shipping there and back because it's absolutely ridiculous!
Response from PoooliprintApr 17, 2022
Dear Lívia, Thanks for contacting us, I have been able to locate your messages. In some cases we may take up to 48 hours to reply to inquiries, specifically when it comes to technical support. We are sorry for the inconvenience! I asked Gary from our support tam to jump on your inquiry now. Thanks for your patience. As per our records, we are happy to help you get the issues resolved but we need you to cooperate and share more details about the issues you are having. Please rest reassured we will address any issue you may have and if the printer is defective we will definitely offer a replacement. If you do not want your product anymore, we are happy to take it back for a refund. Regards, Joey PoooliPrint™ Support Team https://www.poooliprint.com/
Stephanie N.
It’s very convenient and easy to use! I love Pooliprint!
Response from PoooliprintApr 17, 2022
Hi Stephanie! Thank you so much for taking the time to leave us a 5 star rating. If you need any further assistance please contact our friendly customer support team at [email protected] and we will be happy to assist you! Thanks again! :) Joey PoooliPrint™ Support Team https://www.poooliprint.com/
jane B.
The printer is an excellent product idea for crafts and DIY and the best part about it except the fact that it’s inkless is that the app is so cool and easy to use, you can customize all of your prints and print on the go.
Response from PoooliprintApr 17, 2022
Hi Jane! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. If you need any further assistance please contact our friendly customer support team at [email protected] and we will be happy to assist you! Thanks again! :) Joey PoooliPrint™ Support Team https://www.poooliprint.com/
Laurie R.
Love this little printer! Especially love the sticker paper. Very helpful with household organization!
Response from PoooliprintApr 17, 2022
Hi Laurie! Thank you for giving us a 5-star review. We truly appreciate your feedback. If you need any further assistance please contact our friendly customer support team at [email protected] and we will be happy to assist you! Thanks again! :) Joey PoooliPrint™ Support Team https://www.poooliprint.com/
Jason
The app has not been working well at all since pirchased. Poor connections, unable to log into account even at times. Concerning for future uses and makes it difficult to recommend such a great idea of product to others, when the product fails to work consistently. I give it 2 stars; 1 for a great product idea and 1 because when it does work appropriately, it is a great product to use.
Response from PoooliprintApr 13, 2022
Dear Jason, We have sent you a request through Trustpilot to be able to retrieve your order number and address the issue with you directly by email. Please note the reason you could experience connectivity issues are: 1- Your device (phone or tablet) or the Poooliprint device is not updated to the latest version. Please ensure you update your devices to the latest version. 2- Some Poooliprint devices purchased elsewhere than our website does not have a valid license and can experience connectivity issues. Please ensure your device has been purchased from our official website at www.poooliprint.com. This being said, we are happy to hear any feedback from you, kindly contact us at [email protected] and we will share your feedback with our developers to improve the Poooli App. Thanks, Poooliprint Team.
Zane B.
Terrible service. Ordered over a month ago, never arrived. Gary at support was unwilling to take any action to help or ensure delivery is completed. Now they aren't answering my emails requesting a refund. Avoid at all costs and find a local alternative. Not worth all the hassle. Hi Ben, The shipping information the order confirmation, was correct and complete. I ordered a similar product from your competitor and it arrived the next day, so I no longer need it. I replied to Gary 12 hours ago (9 hours before you wrote your reply) Please process the refund asap as I'm pretty fed up with dealing with your company, as I'm sure you can understand.
Response from PoooliprintApr 8, 2022
Dear customer, We are sorry that you have been experiencing shipping issues. According to our records, the package cannot be delivered and is going to be returned to us. The possible reason is due to an insufficient address, cannot locate your address or an unknown recipient. Once this is sorted, the package can be redelivered to you at no additional costs. Gary is currently waiting for a reply from you to confirm your shipping address so we can attempt to redeliver your parcel. Thank you! Joey PoooliPrint™ Support Team https://www.poooliprint.com/
Zya N.
I always receive my orders on time. The products are really pretty. I wanted to start doing collage for a long time, but I just had a huge printer. With my little printer, I'va start some and it makes it really cute!
Response from PoooliprintApr 17, 2022
Hi Zya! We value your feedback and appreciate you taking the time to share your experience with our product. If you need any further assistance please contact our friendly customer support team at [email protected] and we will be happy to assist you! Thanks again! :) Joey PoooliPrint™ Support Team https://www.poooliprint.com/