Pony O Hair AccessoriesReviews of ponyo.com

I was excited to use this product after reading the claims of secure holding, particularly as I run and use the gym. No way would this hold up to any activity at all. At best it makes a limp looking ponytail on my long hair and very quickly sags and slips out. A few shakes of my head and it has totally slipped out. It arrives in very cheap packaging, and from my experience is just an overpriced scam and in order to return it you are responsible for shipping both ways. Take heed. Do not waste your money, your regular hair tie was doing just fine. Update: the response below from Pony-O is perhaps an example of their customer service. My purchase was in June 2021, directly from their site. Order number #2163 on 9 June 2021! I have an order number and confirmation emails from them and a reply from “Nicol the creator” saying return it if you’re not happy (at my expense). Nowhere in my review do I suggest I can see the metal or it’s broken - it is simply ineffective from the first use. Second update in Response to Pony-o - the product is original, it is from the UK site distributor and I have all the email chains and order confirmations and references. The product I am reviewing is a legitimate Pony-o, confirmed today I. August 2022 about my order in June 2021

So excited to receive this product and, whilst it arrived quickly, I am really disappointed with the results. It is difficult to put in, does not hold the hair at all and looks a floppy mess within 5 minutes of just sitting on the couch. No way this would stand up to any gym activity at all. Awaiting a reply from customer services regarding a refund but having seen other people’s reviews on here I am not overly hopeful.

This is a scam. Don’t buy this product. They don’t work as described and you will waste your money.

They’re not great to be honest. I have fine hair and I bought 3 different ones hoping one would work for me. But no, they all slip out, the pony doesn’t sit high enough and I’ve gone back to my covered elastic bands now. Not worth the money. Update after response from Pony O saying I have been taken in by a knock off Chinese company. This is my order details from them. Hi M, We are the U.K. authorised stockist of PONY-O. The packaging will be different as unfortunately we are still in the early stages and haven’t had instruction leaflets made or the bags sent over. The items you received will be genuine, original PONY-Os sent from the US. We hope you love your new PONY-O! Molly PONY-O™ On 29 May 2021, at 14:05, M wrote:  Good Afternoon, I’ve received my hair bands but am curious as to whether your company are official Pony O distributors? My bands were just in a plain bag, not individually wrapped with any Pony O labelling on them, with a photocopied order paper. I know there are many companies selling fake ones for a lot cheaper, but your websites says it’s an official stockist of the original Pony O. I am debating whether or not to return them. Sincerely, M From: PONY- Sent: Monday, May 24, 2021 1:15:56 AM To: Subject: Order #1639 confirmed PONY-O ORDER #1639 Thank you for your purchase! Hi M , we're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary PONY 2.0 × 1 CLASSIC / Black BUY 3, GET 1 FREE! (-£7.15) £7.15 Free BLING RINGZ × 1 Rose Gold Coin £9.95 PONY 2.0 × 1 XLSLIM / Dark Brown £7.15 PONY-O × 1 Classic / Light Brown £7.15 Subtotal £24.25 Shipping £2.95 Taxes £0.00 Total £27.20 GBP United Kingdom Shipping method Standard Payment method Paypal — £27.20 If you have any questions, reply to this email or contact us at

Much like many of the other reviews, I too ordered the Pony-O 2.0 and Bun Bar, and was horribly displeased with the wonky results. The Pony O doesn’t hold hair well, and slips throughout the day. The Bun Bar is trash, and doesn’t hold a circle, and has a giant hole in the bottom of the bun. Customer service is useless, and my $40 is down the drain. These literally infuriate me while trying to get them to work, and I was sold on how much easier it would be to wear a bun.

I was impressed with the concept and was so excited to try out the variations of Pony-O / 2.0 / XL and Bun Barz that I ordered ~$40 worth of products with $7 of shipping cost. It is unfortunate to say that I was hugely disappointed - both with the products and the (lack of) service provided. I followed the purchase recommendation on Pony-O's website along with every instruction that came in my package as well as online tutorials, but the products just could not hold my hair together. I have thick hair that is not larger than the size of a golf ball when gathered (benchmark recommended on Pony-O's website for picking out size). But regardless of the size of Pony-O I try or how hard I "squeeze" (again as instructed), my ponytail would sag with all my hair falling seriously out of place within just the half hour - even simply sitting around without being in activities that required much head movements. This situation applied to both high- and mid-position ponytails I attempted. And the advertised claim of Pony-O's not leaving marks in one's hair is simply not true. The Bun Barz is also difficult to manipulate in the sense that the ends of the bar wouldn't "close" properly to hold my bun into a neat and perfectly round "loop". Instead, there would always be a hole at the bottom of my bun because the ends of the bar couldn't be sealed together. And with the Pony-O / Pony2.0 wrapped inside the Bun Barz falling loose every minute, my bun just kept turning into a saggy mess of hair hanging on the lower back of my head. The worst part was when I attempted to reach out to Pony-O's customer service to address the issues, my inquiry was ignored! There is no place on Ponyo.com to leave a customer review, so I am not sure how Pony-O obtained / selected the 5-star reviews displayed on its website.

After seeing all the cute hairdos on the numerous Pony-O videos, I was really excited to get mine. I was pleasantly surprised that the order got to me in a few days; that was a bonus. The happiness stopped there, unfortunately, the device does not grab my hair at all. I have thick, long hair, so I ordered the large one and it came with a regular size one as well. Neither one work. I also bought the cute pins, and they are very cute indeed, but just like the Pony-O, they don't grab, so if you bounce just lightly (I mean just walking) they slip out. I almost lost mine.

I would not recommend this product if you have long or thick hair. It will not stay up and falls down easily. It doesn’t give you a perky pony tail as advertised. I got the copper color to match my hair and it is a gross poop brown color. I was so excited waiting for this product only to find a disappointment and a waste of my money