Pony O Hair AccessoriesReviews of ponyo.com

Literally does not do anything of what it claims. It does not hold even the lowest of pony tails, and forget about working out with it! Seriously the worst hair tie ever, you can find better products at Primark!

Was so excited to try this with all the good reviews I'd read but I was so disappointed when it finally arrived. Having spent loads on shipping I had high expectations. Doesn't hold my long fine, straight hair for long at all. Keep having to pull it tight as it keeps slipping down. Looks like it's back to hair bands again for me.

I purchased the bun bar and original Pony-O for myself and my sister, our hair types are quite different (mine on the thicker side and my sister's is quite thin, both medium length). We both found no advantage using the Pony-O; it doesn't hold (trying both the narrow and thicker designs), we're constantly having to re-do/tighten it during the day, the bun bar is also useless. An instruction booklet is included and I've watched numerous instruction videos, so we're using it as instructed, the product just doesn't work. After quite a bit of perseverance, they may as well go in the bin.

Expensive, took forever to arrive and the neither of the products I bought (bun bar and original) will stay in my (fairly thin mid length) hair at all. Total waste of money

Placed an order and after a few days had still heard nothing regarding dispatch so I contacted them and was given a DHL tracking number which made no progress for about 3 weeks. I hadn’t contacted pony-o during this time as they had said shipping was taking longer than usual. I then received an email from pony-o stating there had been an error and DHL had returned the parcel to them but they had re-sent my order and if I waited 48 hours I could use the same tracking number to check order status. (This sounded slightly iffy to me tbh as surely every new dispatch would create new tracking info) I waited the 48 hours and tried the same tracking info as per pony-o’s instructions. DHL tracking said number did not exist. I emailed asking for up to date tracking info and that due to the amount of time that had lapsed and given the circumstances I was concerned I wouldn’t receive my order at all and if they can’t provide me with correct tracking and an estimated delivery date Id escalate it with PayPal. I got an email about 10 mins later saying id been refunded nothing else, no tracking info, no explanation of any sort just stating Id been refunded. Haven’t as yet received refund. So looks to me like my order hadn’t been re-sent. I dont know if they thought Id just forget Id ordered from them or something but whole experience ordering with them seemed odd. Id avoid buying from them. Ill stick to the vastly cheaper ebay/Amazon versions that are actually dispatched

Just a complete waste of money. Used 1 band for 1 day, and already the metal from the inside is showing through where the rubber has pulled away. Extremely poor quality. I would add a photo if I could. Have sent a photo to their support team and asked for a refund. Since they've replied I'd like to add that I bought it straight from their website.

Doesn't hold my hair up. Hard to use. Doesn't work for me

I really wish I had seen these reviews before purchasing this product. I watched reviews online but all the girls who used this had either thin or hair no longer than their shoulders. I should have taken that into consideration. I have suuuper thick hair that is also incredibly long. I ordered the larger size Pony O, as well as the bun bar and 2 of the Ponyo meant for sectioning your hair. None of these work. I can't even do a simple pony tail much less anything cute or extravagant. Everything falls out the second after I put up my hair. It can't withstand any sort of movement. Once I move from the bathroom to the couch, it's already completely disconnected from my head. I am very disappointed in this product. Huge waste of money and time. Even if you do return it, you still have to cover shipping and they don't refund for your original shipping either.