Rhiannon M.
Placed a large order in November
Placed a large order with Ponyo in November. Still don't have it. They tell me products are not available but still sell them on the website. Keep telling me it is being posted but never gets posted.
Response from Pony O Hair AccessoriesApr 8, 2022
My name is Valerie I am so sorry that your order has not arrived yet! 😔 I would be happy to assist you though! If you could please email [email protected] with the order# or the email address that was used. And that way I can help you locate the order in a more secure platform. I look forward to hearing from you! ❤️




