Pony O Hair Accessories Reviews | Read Customer Reviews of ponyo.com

Pony O Hair AccessoriesReviews of ponyo.com

2.8439 reviews
Accessories
25587 Conifer Rd unit 105-234, conifer CO 80433, Conifer, Colorado

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Pony O Hair Accessories

About Pony O Hair Accessories

Easily create ponytails and buns with PONY-O Hair Accessories! The PONY-O and BUN BARZ are a must have for all hair types: fine, thick, and curly! PONY-O Hair Accessories are super secure, comfortable, non-creasing or damaging, easy to apply and remove. Fine hair appears 100% fuller and thick hair stays up while feeling weightless. Curly hair doesn't get pulled, snagged or flattened! No more little pulled pieces.

Pony O Hair Accessories (ponyo.com) has 439 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.

Also known as: ponyo.com
Website: ponyo.com
Category: Accessories
Location: Conifer, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pony O Hair Accessories reviews

Showing 199 reviews with 1 star · Clear filters

AnnaP
Oct 4, 2023
They only work if you are sedentary !
I ordered two of these on the promise that they held hair and didn’t slip out like traditional hair ties. I secured them properly as per the instructions, went for a run twice and they kept sliding out, so had to stop my runs several times to re-do my hair! So annoying! Then, eventually, they were hanging off the ends of my hair and I lost them both - on two separate runs. So, absolutely pointless purchases as they are lying in the gutter somewhere! The product descriptions / selling patter should really state that they hold hair ONLY if you do not move much! These are NOT suitable for exercise!
Response from Pony O Hair AccessoriesOct 5, 2023
Hello Anna I am sorry to say that this is a copy or knock off that you have ordered. Our order numbers have seven numbers. I am sorry that this happened to you we work daily at trying to stop this from happening.I would love to have you try the real thing!! If you contact [email protected] we can help.
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Claire
Aug 19, 2023
I bought a bobble for just over £6
I bought a bobble for just over £6. Paid with Apple Pay and it doubled the price blaming delivery costs! Disgusting!
Response from Pony O Hair AccessoriesAug 20, 2023
I am sorry that you were disappointed with the shipping costs. We ship from the USA and we charge what we are charged by the carrier. The costs have really gone crazy since COVID. We do try to keep them as low as we can.
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gwineth
Mar 17, 2023
Pictures are definitely better looking
I bought twice at Pony-O, but I was two times disappointed. I bought an x-small pony-o, a bun bar, and two pins the first time. The pony-o broke some of my hair, which is long and thin, and the pins had very poor manufacture. I thought I had bought the wrong size and returned to the website to order two more in Small sizes, but the result was the same. Moreover, colors are pretty different (and cheaper) than on the website. The "design" pony-o is simply a black one with a cheap white print on it, smudged in many points, and the bling accessory is not only cheap-looking but also damages hair every time I use it. Never again.
Response from Pony O Hair AccessoriesJul 17, 2023
Hi there Please make sure to open the PONY-O wide before removing it I am sorry that you had problems.
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L S.
Aug 4, 2022
Very disappointed ☹️ doesn’t work
Very disappointed ☹️ doesn’t work, hair stays in place for a few minutes then drops out. Difficult to put in wouldn’t recommend save your money!
Response from Pony O Hair AccessoriesAug 4, 2022
Hello Ms Smith I am so sorry that you are having difficulty! This is Nicol I am the inventor of the PONY-O Products. I do understand your concern and I really want you to love your PONY-O! 💗 It is so different than a hair tie and has a bit of a learning curve, so I would love to try and help! if you use the link below in your browser it will take you to some for easy-to-follow videos. The best one to start with is the first video! https://ponyo.com/pages/instructions-hair-types Go here and click on the hair type that's closest to yours! Having a detailed step-by-step video is super beneficial! Don't worry, it is different and everyone has used a hair tie all of their lives! I know you will get it! If it's just not working for you, it's okay. We have a 30-day return policy. To send it in for a refund, less shipping, mail your products to: Please send your products along with all literature to: Riot Inc 25587 Conifer Road #105-234 Conifer, CO 80433 So that we can issue a refund quickly, please be sure to include your order number as a reference. Also, please let me know if I can assist you with anything else as I am always happy to help 😀 Nicol
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Tamara P.
Jul 9, 2022
Doesn’t work
Doesn’t work. Wish I read these reviews before I got them
Response from Pony O Hair AccessoriesJul 12, 2022
Hello Tamara, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types If they still don't work for you you should return them. Thank you for trying PONY-O!
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Geralyn M H.
Jun 16, 2022
The hair products don’t work
The hair products don’t work. I have long thick hair. I tried the hair clip couldn’t even get in through my hair.Tried reaching out to the company. Purchased this junk in April for $46.93. It’s now June and no response from the company. Don’t waste your money on PONYO junk!!!
Response from Pony O Hair AccessoriesJul 12, 2022
Hello Geralyn, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types If they still don't work for you you should return them. Did you purchase from ponyo.com? Thank you for trying PONY-O!
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Brandi
Jun 16, 2022
Wish I could give 0 stars
Wish I could give 0 stars. Horrible product!! Customer service just as bad. SAVE THE MONEY $
Response from Pony O Hair AccessoriesJul 12, 2022
Hello Brandi, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types If they still don't work for you you should return them.The return address is on the site. Did you buy them from ponyo.com? Thank you for trying PONY-O!
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Bev C.
Apr 21, 2022
Not worth the money
Not worth the money it’s a very hard rubber and hard to put in place. It took about 5 weeks to arrive. Threw in bin absolutely not worth it
Response from Pony O Hair AccessoriesJun 7, 2022
I am so sorry to hear that the PONY-O did not work out for you! And also for the delay, this new normal is very hard to get adjusted to. But definitely let me know if there is anything that I can do to help!
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