Ms. H.
Variety
Variety suit selections
Response from PomuyooOct 8, 2026
Hello, We’re sorry to hear that you were disappointed with your order. We would like to clarify that the order included a custom color request for the vest, which was entered with the order at the time of purchase. We also sent an order confirmation email before production to confirm the order details and the customization. Because the vest color was customized specifically according to the order request, the item was handled as a customized order rather than a standard ready-to-return item. We understand that the final result may not have met your expectations, and we’re sorry for the frustration this caused. However, the customization details and confirmation were communicated before the order entered production. We’re still happy to review the case with you and assist with any available after-sales solution. Best regards, Pomuyoo Customer Service