PoloniexReviews of poloniex.com

I am waiting for withdrawal to happen for 3 days now... Nothing fancy, pretty small withdrawal between 1K and 10K USDT. The ticket is #202607070057014161052179, but all support says is "please wait more". Account is not new, maybe 8 years old... Advanced KYC... I know they will reply something like: "Thank you for your patience. We sincerely apologize for the delay and understand your frustration. Please be assured that we are actively following up on your case and are working to resolve the issue as quickly as possible." But it just goes nowhere. Good exchange it was. But no more. One star then. The only thing left is to hope they will let me my crypto savings back. Or will they? Or maybe it is just a scammer exit? There is no agency to ask to protect you, I am alone in this. Avoid it. Never try it. Tell everyone you know to avoid it, close the account and never come back. It discredited itself. Poloniex is owned by Justin Sun, but it only makes Tron look scammy too. Maybe Tron can do exit-scam too? Who knows? Greedy Justin. He is always looking into other peoples pockets. He belongs to jail, thats why he is hiding. Never deal with this guy. He does not have honor, only greed and lies. Should I file police report? Maybe contact Interpol? Is it worth it? Will they help to return my crypto back? How about closing the account? Or in this case they will just take my humble savings and block me? This problem is making me to loose all hope in crypto. It is devastating. The world is becoming too complex. Poloniex makes it only worse. It needs to cease operations. Stop fooling people. UPDATE: After 25 days of "actively following up on your case" Poloniex finally withdrew the amount. Never again. Avoid.

After years of use with no issues, many transactions, and probably a few thousand dollars transferred, the platform decided to enforce ID verification without a warning. Now almost a year of my earnings are stuck on my account as the Poloniex app refuses to accept my perfectly valid national ID. I suspect it's because it's not in English, but you never know. The support team has been almost mocking me with its generic messages copied and pasted more than once. The only reason I kept anything on Poloniex to begin with is that it has a 10% APY program for USDT, but what is that worth now that my whole livelihood is under threat because of what can also be described as blatant theft on their part?

i have holding fund since years, 2FA not working, Because of poloniex update, I have same 2fa same phone, Do not approve Video and 2fa request.

the withdrawal for CAW, GLM its close for almost 3 years, its ridiculos this exchange

I am extremely disappointed with my experience using Poloniex. I used my Poloniex account to fund my trading broker. Due to a technical issue on the broker's side, the deposit failed, and the broker confirmed that the funds were refunded back to my Poloniex account. They provided me with the refund transaction ID and confirmed that the transaction had been successfully completed. Its been a whole month . However, the refunded funds have still not appeared in my Poloniex account. I have contacted Poloniex support multiple times and provided every document they requested, including the original deposit details and the refund transaction ID. Despite this, the issue remains unresolved. I have received slow responses with no clear explanation, no meaningful progress, and no estimated timeframe for resolution. Having customer funds remain inaccessible for such a long period is unacceptable. I expected a much higher level of customer service from a major cryptocurrency exchange. I sincerely hope Poloniex investigates this matter immediately and credits my funds. Until this issue is resolved, I cannot recommend this platform to anyone who expects reliable support and timely handling of account-related issues.

Excellent app, website and API. Responsive helpdesk

Tengo un depósito desde octubre de 2023 que no ha sido acreditado en mi cuenta por un valor de 4300 usdt I deposited 4300 USDT due to an error on the BSC network. Please credit my account. Below are the deposit IDs. Also, the wallet address where my funds are being held. Here is the proof and the wallet address where my funds are being held. Funds 0xabc5434d281595ce118152c4e68a5d4fba52a01837e5834a68b0f3bdec15e46c 0xe4558a819a8e96713e25093d28139885fc244c9b1c0edf09474f54dbdc171c7d

Unresolved asset recovery (2000 USDT worth of NEAR). Ticket #[202606142115013845532890] I accidentally deposited NEAR tokens via the BSC network to my Poloniex address. The total amount is significant — around 2000 USDT. Support automatically closed my ticket, claiming "technical limitations". However, the funds are physically secure on the BSC address controlled by Poloniex. I am fully ready to pay any administrative or technical fee for manual recovery. Please escalate my ticket to a senior engineer or technical supervisor.