Wei
Good platform but low response quality
We’ve bought 500 answers, it ended very quickly in just half an hour. After reading the responses we noticed unusual pattern, many respondents answered same answer on most questions which made the result looks invalid for us. Hope the company can filter useless responses on system level.
Response from Pollfish Market Research PlatformJul 14, 2025
Thank you for choosing to run your project using Pollfish, and for taking the time to leave feedback. We’re pleased you found the platform easy to use. With a broad GenPop USA audience and a short survey format like yours - featuring similarly structured questions and no screeners - rapid fulfillment is expected. In fact, it’s a reflection of the strength of our respondent supply in this audience. That said, we take data quality extremely seriously. Every response goes through multiple layers of quality control, including fraud detection, pattern analysis, and real-time validation. In your project, approximately 4% of respondents gave overly repetitive answers across the majority of your questions. While this is within industry norms, we understand that even a small percentage can affect confidence, and we’re constantly evolving our platform to minimize this even further. We’re happy to walk you through filtering techniques or advanced targeting options to improve future results. Please feel free to reach out to us at [email protected] or chat with our team directly at https://www.pollfish.com/#hs-chat-open. Thanks again. The Pollfish Team