Pollfish Market Research PlatformReviews of pollfish.com

For a new business that doesn't already have a big list of customers/followers/subscribers to survey, Pollfish is AWESOME. Not only can you survey people in your demographic. You can also ask "screening questions" to disqualify people who aren't in your psychographic, or aren't potential prospects for what you offer. And you can ask up to 15 questions at no extra cost. My one complaint is that some of my surveys have "failed" because of a low incidence rate. This can happen when you have 2 or 3 screening questions. The thing is, we pay an extra fee for each screening question. Since we are paying more, it seems to me that we are compensating Pollfish for that lower incidence rate. When a survey fails, we remove one of the screening questions, making the revised survey cost less. But any difference we are owed back (because we paid more for more screening questions) stays in our account as a credit for the future. It is not issued as a refund.

Pollfish is my go-to tool to unlock and discover insights from different types of audiences really quickly. The ease with which the results are presented, their presence in countries where it's difficult to find information such as Central America and the Caribbean, has allowed me to understand consumers and successfully conduct concept tests.

I am a clinical researcher and use Pollfish frequently to get baseline data. I love Pollfish because the data return is fast, clean, and ready to use. Sometimes the data we want is not obtainable which means the survey "fails". This is where Pollfish customer service shines. They will immediately provide a credit, and can sometimes suggest ways to improve the survey as well. They respond to their emails promptly, even early/late on the day. I am a Pollfish fan!

Very fast, efficient, and user-friendly which I appreciated. Prices were pretty rational too. Only complaint is that I definitely had some responses from people/robots that were copy and pasting words from a book or something in the text boxes and randomly pressing stuff. I don't think that was the company though, the others were pretty genuine.

Their service gave us precious results with lots of details. They really helped us make our business decisions.

I used this platform for a niche market audience, I needed to be sure that only specific people would answer the survey. The platform is very easy to use, it has flexibility and a lot of settings to create a solid survey. The quality of responses is very good but you need to be careful on screening questions when searching for a niche audience. I used double-check questions so that I could compare the results to audience facts already known and it was perfect. The statistical significance and the support from the team at Pollfish is fantastic.

It's very easy to use and it's great to have the demographics without the need to ask a question about it

Outil hyper efficace et rapide. 100% satisfaite