Jeremy J.
Cannot connect to my phone either with…
Cannot connect to my phone either with Bluetooth or WiFi and no help available to resolve the problem. Speaker basically useless. Useless speaker, useless company.
Polk Audio is a manufacturer of audio products best known for their home and automobile speakers.
Polk Audio (polkaudio.com) has 28 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing28 approved reviews, newest moderated first
Jeremy J.
Cannot connect to my phone either with Bluetooth or WiFi and no help available to resolve the problem. Speaker basically useless. Useless speaker, useless company.
Arthur F.
Not a review on speakers but on customer service. UK based, contacted Polk numerous times on availability of speakers and where to buy. Absolutely USELESS. No help whatsoever nor do they want to help further than a standard “refer to our website” which is. It helpful as I came from the website for assistance. Next time I change speakers I won’t be using Polk. Absolute pony service
Andy T.
Soundbar started sounding muffled/distorted about a year after buying it. Garbage.
Jorge A.
Polk was established in 1972 and they've improved substantially since then. Recently purchased two monitor 60 series stand up speakers a center speaker and a 10" subwoofer in conjunction with a Pyle 7.1 channel 2000 watt receiver and the sound is incredible, it's comparable to being in a movie theater and listening to music is even better. Totally satisfied customer THANKS Polk!
William
TV only has one HDMI ARC point - FIOS needs that - also POLK audio requires that - only have one port like that
Dominic
Bought a pair of Polk Assist brand new for a steal at £45 each at the time, for a few years they were great - integrated into my Google home, sound was excellent however in the last 6 months the Polk Assist can no longer accept updates owing to its internal memory. I emailed Polk and wad told basucally it tough luck, they're old.So after only afew years of use I've had to replace them when as speakers there nothing wrong with them. I hate this economy of replacing everything after a few years its terrible for the environment and for my pocket!
NotHappy
The soundbar will NOT go into Auto Standby. The first go-round with Polk resulting in an inquiry from Polk asking what I meant by 'Auto Standby' so I sent them a copy of the POLK Quick Start Guide that described it. Polk replied with a copied and pasted section from the guide that I sent to them and sent it back to me!!??? My next reply was that the sound bar is not doing what the guide says! It gets worse from there. The sound bar sounds good but if it ever stops working I'm going to just throw it into the garbage because the Polk Customer Service isn't.
bud
Had a full home theatre system for over a grand. Needed the subwoofer fixed. The stereo repair shop needed a schematic.I contacted polk and since I didn't have the original receipt they would not help. Basically when Polk products fail they are garbage. the worst product support I've ever experienced. Buy any brand but polk is all I can say. I'm dumping mine on craigslist.