PoligluReviews of poliglu.com

3.4517 reviews
IT & Communication

Poliglu

About Poliglu

Poliglu Translator lets you communicate in more than 40 languages and delivers fast and accurate two-way translation that makes speaking with foreigners a breeze.

Poliglu (poliglu.com) has 517 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: poliglu.com
Website: poliglu.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Poliglu reviews

517 approved reviews, newest moderated first

Roy
Jul 8, 2024
What a fabulous product
I've seen many bad reviews online about the Poliglu translator. Well, all I can say is there must be something wrong with the one I received, because I'm giving it 5-Stars. It works beautifully, as described. It was a piece of cake connecting to the app and the translated vocals I require are perfect. There are no problems with sound levels. So, I'm going to have a lot of fun with this translator.
Response from PoligluJul 8, 2024
Hello Roy, We are pleased to hear that our Poliglu Instant Translator met your standards and satisfaction. Your feedback is highly appreciated by our team. Thank you for sharing your thoughts with us. Sincerely, Poliglu Support Team
William B.
Jul 5, 2024
Ordered 1
Ordered 1. Received 4 units. Sent four emails notifying this
Response from PoligluJul 8, 2024
Hi William, We have done our best to resolve this issue by reaching out to you over Trustpilot and directly via email provided in your order. However, we have not heard anything back from you. If you have not received the emails and still would like to let us help you with your case, please, update your review or reach out to us via contact form on https://poliglu.com/contact. We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Poliglu Support Team
Roy S.
Jul 5, 2024
Easier Communication
I've been around quite a few Different Nationality and was hard at times to Communicate easily, with my New Poliglu it will be easier for both parties to get acquainted easier.
Response from PoligluJul 8, 2024
Hi Roy, Thank you for sharing your experience with the Poliglu Instant Translator! We're thrilled to hear that it has made communication easier for you when interacting with individuals of different nationalities. We hope that it continues to be a valuable tool for helping you connect and build relationships with others. Let us know if you have any questions or need further assistance with your device. Poliglu Support Team
Gisela von H.
Jun 30, 2024
Bis jetzt haben wir es nur getestet
Bis jetzt haben wir es nur getestet. Wir sind vom Gesamteindruck sehr zufrieden.
Response from PoligluJul 2, 2024
Hallo Frau Hacht, Vielen Dank, dass Sie unseren Poliglu Instant Translator ausprobiert haben! Wir freuen uns, dass Sie mit dem Gesamteindruck bisher zufrieden sind. Wenn Sie im Zuge Ihrer weiteren Nutzung Feedback oder Vorschläge haben, teilen Sie uns diese gerne mit. Wir hoffen, dass er Ihren Übersetzungsanforderungen weiterhin gerecht wird! Poliglu Support-Team
Allan S.
Jun 27, 2024
Sound has stopped on my device
Sound has stopped on my device
Response from PoligluJun 27, 2024
Hi Allan, We are pleased to inform you that after carefully reviewing your issue, we have successfully addressed it as of June 28, 2024. If you require any further assistance, please do not hesitate to contact us. Thank you for providing us with your valuable feedback following the resolution of your issue. Your input is highly appreciated and helps us in improving our services. Your contribution to our development and growth is greatly valued. Thank you for your continued support. Poliglu Support Team
Anne W.
Jun 25, 2024
This my last and updated review on…
This my last and updated review on poliglu. I ordered one poliglu translater and got charged for four. I got onto a support chat straight away who said they would look into their systems error and customer service was priority. After 2 days they would not budge and told me they couldn’t change the order. It wasn’t until I wrote a scathing review and set the B.N.Z. Fraud Department onto them that they did a big turn around and decided to give me a full refund. I thank poliglu for the refund but I do not give them any credit for integrity. This whole experience for me has been distressing and really unpleasant . My advice to anyone making a purchase with them is make sure you see the order form before making the payment and check it thoroughly. I have been asked to now submit my telephone number to poliglu so that they can better understand my order. Otherwise they will delete my review. Heck no! So viewers, if you see this review disappear, that is why. I thank poliglu for the refund but I do not want anything more to do with them. This has been one of the worst online transaction experience ever. Thank you trust Pilot for however many days this review stays online
Response from PoligluJun 25, 2024
Hi Anne, Thank you so much for taking the time to share your thoughts with us. We are glad to know that your concern was taken care of and we appreciate your contribution to our development. Please don't hesitate to let us know if you have any other questions, we'll be more than happy to assist you. Thank you and have a great day! Poliglu Support Team
עמית א.
Jun 22, 2024
The device is great
The device is great, it is very easy to use, the delivery was very fast and professional, thank you very much!!!
Response from PoligluJun 25, 2024
Dear עמית אופגנג, We are pleased to hear that the Poliglu Instant Translator arrived in a timely manner and met your expectations. Thank you for providing your feedback, as it is greatly valued by our team. Sincerely, Poliglu Support Team
greg L.
Jun 22, 2024
I received my item on Thursday
I received my item on Thursday, it stopped working on Friday.I am editing my review, the company as replied with a very prompt answer which i find very professional. The handset is working to a degree now, it still doesn't have a voice response?. It shows on the app what has been said but no sound.Poliglu have sent a refund which i didn't ask for but i would like to thank them, I hope that they can resolve the issues going forward and i wish them every success.
Response from PoligluJun 25, 2024
Hi Greg, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Poliglu Support Team

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