Pokémon Center is the official site for Pokémon shopping, featuring original items such as plush, clothing, figures, Pokémon TCG trading cards, and more.
The Pokemon Company International, Inc. (pokemoncenter.com) has 126 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 117 reviews with 1 star · Clear filters
Kathi
Die neuen Sammelsets werden zu teuer weil die Printauflage Müll ist die Händler drehen durch mit den Preisen. Vielleicht mal ein Statement das man Reprint macht oder wie auch immer wäre nötig. Krank was da los ist.
Baron K.
Spiele das Ding seit 2 Wochen und Frage mich immer noch was das eigentlich soll. Sinnloser Zeitvertreib. Das Leben ist zu schön für so einen ***
LRG S.
They shipped me a clearly defective product. The only option I have is to return it so now I get a chore and I'm out the product and my money indefinitely until they refund me. Why I can't just show them the defect and get a new product sent out is beyond me. I wont be purchasing from them in the future because of this.
Eric W.
Stasy away! If your kids want Pokémon, don't allow it. Pokémon is designed to be a brainwashing gamble and all you do is lose. I sent back 2 boxs of extremely bad QU cars over 3 years ago and they keep blocking when I email for status. Edit- I did get my items returned, not replaced. Took 5 years.
Moe
Save yourself your money and purchase from local reliable shops. Pokemon Center AU has sent me tamper and unauthentic products. The logistic company they use Service Global-E whom make it impossible to log a support ticket, as the page just times out. An actualy legitimate company that is scamming. Contact the ACCC with the issue to flag them people.
MaJix
DO NOT TRUST THE POKEMON COMPANY. I've played their games for many years. But they simply do not care about anyone except their profit.
Mathias Frederik H.
I sent some factory damaged cards back in October 2022. To get an insight in how far there were in the process, I had to contact them. However, everytime they responded the same way, "we are working through the backlog of request, and can't give you an answer at the moment. Now almost 2 years later, nothing has changed. Do not do the same mistake as me... DO NOT SEND YOUR CARDS TO THE POKÉMON COMPANY! This is the worst costumer service I have EVER experienced!!!
patrick B.
I ordered a package. I was at home when it was supposedly delivered. I contacted customer service and inquired 5 minutes after it said delivered. They said that the delivery guy sent a picture, but when I provided a picture of my front door, they said the steps matched. What kind of review is that? Steps look the same everywhere. They wouldn’t review if the addresses matched. What a joke. I contacted my credit card company and am now disputing them.
