Poke CollectReviews of poke-collect.com

I ordered a pharmacy item through Superdrug online three days ago and used the one day order and collect service for £1.50 so I expected to receive my order to store two days ago. Superdrug uses Evri as the delivery company and although initially evri contacted me the following day to say they had my parcel and it was on its way to store, I later get an update saying they are unable to deliver that day (without a reason) and I will be updated the following day. I have heard nothing since and my tracking info is the same as it was two days ago! I am unable to contact the store to find out of they have recieved it as the contact number is not in use so I am left with not knowing what has happened with my order! Furthermore Evri tried to deliver my order during store closing times!! Maybe this is why it was unable to be delivered!! I feel this is very poor organisation and service from a well established company and using a courier service that is unable to fulfill the delivery is very disappointing to say the least! I have wasted my money and time as I now have to re-order with another company. Avoid the one day order and collect service if you really need the item the following day!

Dear pokecollect I have been waiting for two months I still haven’t got my order Using usps to deliver my order It still says Johannesburg

Our Pokemon Ultimate Collector Box will contain a guaranteed selection of cards of the following rarities, plus more! In each box you will receive: 6 Full Art Cards 10 Ultra Rare Cards 3 Shiny Holo or Amazing Rare Cards 20 Holo Rare Cards 20 Reverse Holo R/U/C Cards PLUS 5 Sealed Booster Packs

Package ended up in America somewhere apparently. I live in Europe. 🙄 They get one star for refunding me in a timely fashion. Maybe too timely almost like it was 😅expected. No questions asked no explanation given, just a refund. Very weird.

Honestly, the store as a whole was a great experience. However, when I heard that Gabriel Smart is now being sponsored by this store, I can no longer support this store. Gabriel Smart has done nothing but harass my friends and I for the past two years. Via Twitter, Facebook, and other social media sites, Gabriel managed to verbally abuse myself and others. Saying hurtful things that I do not want to even repeat through text, Gabriel Smart has become one of the most monstrous people that I have ever interacted with. On behalf of me and the many other people who have been deeply hurt and negatively affected by Gabriel Smart, I can no longer support your store.

Order has not arrived and their email address is bogus. My email came back undeliverable. And it was the address on their website!

Poke collect employees and managers are straight up AMAZING, and super sweet, I will always be giving business to this place. I love how nice and understanding they are!! Fast shipping, ect. 1000/10 stars

Poke-Collect has an amazing customer service team that is willing to help whenever needed. I highly recommend to anyone buying Pokémon products to get it from their website.