Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.
point.me (point.me) has 119 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
point.me
Category
Airlines & Air Travel
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
After trying several points-and-miles search tools I landed on Point.me and found it really useful for spotting airline award flights that I would’ve missed otherwise. The interface is clean and walks you through the steps clearly, which is great when you’re new to this kind of travel booking. On the flip side, some searches took longer than I expected and I wished there were more alert features for when award space opens. Overall, if you’re willing to trade a bit of speed for helpful guidance, I’d say it’s a solid tool.
CR
CHRISTOPHER R.
best deals
Find the best deals for your points
MA
Mary A.
An indispensable resource
An indispensable resource for researching and booking flights with points!
MT
Michelle T.
The website is easy
The website is easy, fast and simple to use. They have a chat box if you need help. I really recommend point.me to anyone.
MS
Marina S.
very user friendly.
very user friendly.
love the information about changes (already saved me 5000 points)
AC
AC
Earned my business for life
I've been crazy impressed with the customer service of this group! The first time I tried to use them with their full service option, the girl was super honest and said they wouldn't be able to help much with my tight timeline, and then proactively refunded the money I paid! So she absolutely won my business...so the next time I had more time to plan, I booked them for the full service assistance. Dhruv went ABOVE 7 BEYOND, was insanely responsive & communicative, and made the process super easy. I will 100% continue to support this business and work with the amazing staff they have!
JS
Jeff S.
Well worth the cost - saved us hours of frustration!
Very pleased with Kevin's work during the Concierge process. He listened, worked to find good options, and communicated clearly and timely. We would not have been able to find the options on our own, or navigate the process as easily as we did without his support (he saved us hours of time)!
DR
Devin Root T.
I redeemed my points for more than 10 cpp for the trip of a lifetime
Through the concierge service I was able to get the following:
JAL Business Class flight on their new A350-1000 from DFW to Haneda Tokyo, and a JAL First Class flight, on the same plane returning from Haneda to LAX. At the time of booking, the outgoing flight was approximately $8000 in cash and fees, and the First class return flight was around $13000. I didn't, and I would never pay that price though. Instead, I transferred around 67k AMEX points to British Airways for Avios points, taking advantage of a transfer bonus, giving me the 94k points I needed for my outgoing flight, plus $200 in fees. While looking for a return business class flight, Kevin, who was providing the concierge service, worked very hard to find and book the aforementioned First Class ticket. Except, this had to be done by phone, which he gladly did on my behalf. I then transferred another 95k points between my Chase and AMEX points to Avios again, and was able to book two flights, that I had set my mind on a few months back. Absolutely a trip of a lifetime. The concierge service enabled that, and it took $450 in fees, saving me easily over $19,000 in plane tickets alone. That doesn't include the time he saved for me on the phone, and finding the award tickets. I still don't know how he found the BA ticket for JAL because I was looking at the same time as him on the phone, and couldn't see it. So, using the service and not using it is like asking yourself if you would rather get there with round wheels or square wheels doing it yourself. Choose the round wheels.