Pogo.comHome of the best casual games! It’s all here – classic highest-quality evergreen games with great characters and fun challenges and breadth of genres (Solitaire, Mahjong, Puzzle, Word, Casino, and Hidden Object games)
Pogo.com (pogo.com) has 190 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Bonnie L.
No number to contact.technical errors do not get taken care of.been on site for many years and they had a nerve to send me via email a warning today saying I threatened them but you cannot respond.Bet & Believe they wil be psying my yearly subscription because they have crappy games and its not worth it.GOODBYE POGO
Kristi S.
Worst game site ever since EA took it over. You once could win games, now they have it so that the computer ALWAYS wins. Joke of a site,,,don't waste your money
Andrea P.
Before you could cash out fairly easily. Now they require facial recognition. No way - I don't know when this started, but I am no longer going to use the app because of this.
Kaiesha S.
Biometric identification is a fraud it going to share your information with Partners and i don’t want to do it. With that being said i cant cash out. But i work on earning the points and they belong to me! Weird!!!!
Eve O.
I tried to open my Pogo Club account; I've had it for over 10 years. Today it wanted me to verify my account using a code it sent to the email account I had when I first joined the club. I no longer use that email and cannot access the account. I tried to change the email on my account, but was redirected several times. I gave up when I was told I would need to pay $80 for a 30 minute phone chat with an "expert". I no longer have access to the remainder of the year I already paid for.
Desiree R.
I have liked pogo i’ve currently earned like $179 but 67 of it is pending, even though it says instant cash out. When I contacted the support about the two previous cash outs that were also pending support gave me some lying about sometimes they need additional information or there is a required review yet every single time I cash out it’s a required review one to three days it’s getting frustrating because it says on the top instant cash out, but it’s definitely not instant. They’ve been really good about paying out, but I think it’s false advertisement to say instant when it’s not and I feel picked on because every single time I cashed out I get a random review. It’s not right especially when this last cash out for $68 is my reward for spending 200 in an app purchase on a Game that 200 came out of my account instant you would expect the reward to be paid instant, especially since it says it is
cindy
They have no customer service contact, or a way to get in touch with them. I have been trying email, tjeir forum and can't a certain game to launch.
Lynnie
I use pogo mostly to play canasta and it has been a very frustrating and annoying experience this time around. The game is plagued with cheaters using cheat codes to boot you out of the game when they are losing, stall the game using a timer glitch at the beginning of the game, and if all else fails they just leave the game if they are losing and you don't get the points for the win. There is no customer service to speak of; the "contact us" button is a link to the image of the contact us button, no joke! For the price paid for a membership, you would think they would at least give some kind of customer support. This has happened today, and every other day for the year that I have been playing. I will not be renewing my membership. oh.... and if you complain about it in the support forum, they just remove your permissions to post or respond in the forum anymore. Great solution Tech support! LOL!!
