LH
Was good except for sending wrong…
Was good except for sending wrong order. Took several days to acknowledge problem and issue a return label. Otherwise, was a good experience and we appreciate the correction.
Pocket Door Superstore specialise in Eclisse & Cavity Slider pocket doors which are ideal to maximize small spaces, without taking up floor or wall space.
Pocket Door Superstore (pocketdoorsuperstore.com) has 159 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Decoration & Interior · Bonita Springs, Florida
Excellent

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Decoration & Interior · St. Petersburg, Florida
Excellent
Showing 12 reviews with 4 stars · Clear filters
LH
Was good except for sending wrong order. Took several days to acknowledge problem and issue a return label. Otherwise, was a good experience and we appreciate the correction.
Michael M.
Super fast delivery and the phone assistance at order time
Allen W.
received complete order
Response from Pocket Door SuperstoreDec 20, 2024
Hello Allen, Apologies you haven't received your handle, I just searched through the mailbox and unfortunately we haven't received an email from you to respond to for some reason, but will gladly help with this issue. Being as emails don't seem to work - we'll have somebody call you today and we'd appreciate it if you could amend this review once your issue is resolved too please. Best Wishes, Ben
Dave H.
Made sure they corrected the missing piece
Edwin R. K.
The work hours were a little short, they don't open until like 10:00am Pacific Time, but once I got a hold of them they took care of me quickly and accurately. The Sli-Dor double pocket door was easy to assemble with the video linked on their website. Great price, functional quality for the lower priced unit that I purchased.
John B.
After an initial review the company contacted me and we resolved the issue with me returning the order and getting a full refund. This is actually the second time ordering from this company and I do plan on using them for a future project. Overall a good experience.
Elvin A.
I have not opened the packages and will not be using the purchase until my custom doors are ready. The purchase procedure was easy and delivery was fast. Will have to wait until the destination area is ready and the doors have arrived to begin the installation.
TIMOTHY
I am satisfied with the purchase. I didn't get a shipment notification which would have been nice. My order had one missing part. I completed the chat form on the website and called and left 3 unreturned voice messages. I completed another chat request and it finally made it to someone. After that, they were super helpful and attentive, and had Eclisse sent me out the missing part overnight.