Salvatore
Had clarification questions on the…
Had clarification questions on the assy, called multiple times but did not get any assistance
Pocket Door Superstore specialise in Eclisse & Cavity Slider pocket doors which are ideal to maximize small spaces, without taking up floor or wall space.
Pocket Door Superstore (pocketdoorsuperstore.com) has 159 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Decoration & Interior · Bonita Springs, Florida
Excellent

Decoration & Interior · Miami, Florida
Excellent

Decoration & Interior · Miami, Florida
Excellent

Decoration & Interior · St. Petersburg, Florida
Excellent
Showing 3 reviews with 2 stars · Clear filters
Salvatore
Had clarification questions on the assy, called multiple times but did not get any assistance
Tyler S.
I didn’t get the back vertical piece in one of the kits. I instead received two front vertical pieces. I have called and left a message and have not heard back.
Response from Pocket Door SuperstoreOct 24, 2025
Hello Tyler, I’ve looked into this and can see that you responded to our text message about this issue roughly 12 hours before leaving your review, and also spoke with one of our team members around 3 hours prior — who confirmed that a replacement part is already being arranged for you. Could you please clarify where you left the message you mentioned? Our phone system logs don’t show any missed messages from your number, so we’d really like to understand where the mix-up occurred. We’re already resolving the missing part for you, and we’ll update you as soon as it ships. Many thanks, Ben
Don C.
Arrived damaged,