Pocket Door SuperstoreReviews of pocketdoorsuperstore.com

The big box stores did not have one in stock and would not for a while. Pocketdoor Superstore had one in stock and to me in 5 days. Excellent customer service.

I needed help developing the best configuration for a wall with two pocket doors with different widths. I was referred to Ben, who manages the website for Eclisse importers, and he expertly handled my naive questions and took the time to explain the product clearly in order to develop the best layout. I haven't found anything that compares to the comprehensive Eclisse kits and look forward to their arrival.

service was excellent shipping was quick and the product is top notch.

Superstore is a great company other stores should follow their lead. talking to one of the agents was a pleasure, doing business with over seas company was kinda interesting, and wondering if I would ever get my door. But is wasnt a problem I was told that the ship was docking in the next two days and within a week it was at my door. They offer online videos for us DIY very informative with step by step instructions.I have the frame put together and in the wall and now getting the door ready to install.. I would buy from this company again.. win win.

Really good packaging and the finish on all the wood pieces were excellent - don't remember reading the wooden pieces would be painted white. Looks great!

As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.

My order came on time. It came complete. It came undamaged. What more can you ask for. Thank you.

Ben provided excellent customer service. He answered every email I sent and in a very timely manner. If purchasing from pocket door superstore I recommend trying to reach Ben.