Plymouth Rock Assurance Reviews | Read Customer Reviews of plymouthrock.com

Plymouth Rock AssuranceReviews of plymouthrock.com

4.5538 reviews
Insurance
695 Atlantic Avenue, Boston, Massachusetts

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Plymouth Rock Assurance

About Plymouth Rock Assurance

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.

Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: plymouthrock.com
Website: plymouthrock.com
Category: Insurance
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Plymouth Rock Assurance reviews

538 approved reviews, newest moderated first

Dr Pauline S.
Jun 29, 2026
Good customer service
Good customer service
Response from Plymouth Rock AssuranceJun 29, 2026
We're so glad to hear. Thank you for sharing!
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JANET B.
Jun 29, 2026
Customer service was very helpful
Questions answered, made me feel like more than a customer. But more like a friend. Thank you team Plymouth Rock
Response from Plymouth Rock AssuranceJun 29, 2026
We're so glad we could make you feel valued and address all your questions. We appreciate you sharing your positive experience with us!
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Elijah D.
Jun 29, 2026
Great customer service and great…
Great customer service and great product management skills. Just a great experience all around.
Response from Plymouth Rock AssuranceJun 29, 2026
We're so happy to hear you had a great experience with our team. Thank you for sharing and for choosing Plymouth Rock!
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CAMELLIA B.
Jun 29, 2026
Great customer service
Great customer service! Professional. Knowledgeable of premium packages and took the time to explain the process.
Response from Plymouth Rock AssuranceJun 29, 2026
Thank you for sharing your feedback! We are so pleased to hear that you had a great experience and that our team.
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ZB
Jun 28, 2026
New Customer with Company
New Customer
Response from Plymouth Rock AssuranceJun 29, 2026
Thank you for choosing Plymouth Rock! If you ever need assistance, don't hesitate to reach out.
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Nicholas W.
Jun 27, 2026
Courtney Annis was great
Courtney Annis was great and made it easy to switch my auto and home insurance. She helped me through the process explaining the ins and outs of everything.
Response from Plymouth Rock AssuranceJun 29, 2026
We are so happy to hear that. Thank you for sharing and choosing Plymouth Rock!
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LISA A.
Jun 27, 2026
Worst Insurance Experience Ever
Took more than a week to buy a policy. Was lied to over and over. Then reported supervisor to their supervisor and I received no call back nothing. The situation has yet to be resolved. I’m being charged a fortune for insurance. No real reasons why were given. I’ve place one insurance claim in 30 years. A tree fell on my car during a storm. No tickets in more than 15 years. Mind you I’ve had 2 tickets in the 32 years I’ve been driving and neither were for speeding. My son has a perfect driving record and I work remotely. My lives at school 8-9 months out of the year and the car is home.
Response from Plymouth Rock AssuranceJun 29, 2026
Hi Lisa, we're sorry to hear about your experience and understand your frustration. Thank you for taking the time to share this feedback. We are escalating this to team to look into further.
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Tony A.
Jun 27, 2026
Great experience all around!
The rep that I worked with, Nick Coelho, was outstanding. He walked me through all my options, answered all of my questions, and was very pleasant throughout. The policy I have now is exactly what I wanted, is better than my last, and at a significant savings for my family. Top notch experience start to finish! Thanks, Nick! Thanks, Plymouth Rock!
Response from Plymouth Rock AssuranceJun 29, 2026
We're so glad our team was able to help you find the right coverage and savings for your family. We appreciate you sharing your feedback with us.
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