Ida E.
Amazing and very helpful!!
Amazing and very helpful!!
Response from Plymouth Rock AssuranceJul 14, 2026
So glad to hear that! Thank you for sharing and for choosing Plymouth Rock.

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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538 approved reviews, newest moderated first
Ida E.
Amazing and very helpful!!
Response from Plymouth Rock AssuranceJul 14, 2026
So glad to hear that! Thank you for sharing and for choosing Plymouth Rock.
WINNER OSORIA B.
They do not respond and do not address needs.
Response from Plymouth Rock AssuranceJul 14, 2026
We're sorry to hear that. Can you share more detail via email about what you need addressed so our team can assist? You can reach us at [email protected].
customer
Customer service was excellent.
Response from Plymouth Rock AssuranceJul 13, 2026
So great to hear. Thank you for sharing this feedback!
LINDA M.
Extremely helpful got me the best deal possible and actually listened to personal stuff. Very very good experience.
Response from Plymouth Rock AssuranceJul 13, 2026
We are so happy to hear that you had such a great experience with our team! Thank you for sharing and for choosing Plymouth Rock.
CHRISTOPHER B.
I do not pull punches,so here it is. Very impressive experience. Keep up the good work!
Response from Plymouth Rock AssuranceJul 13, 2026
We're so glad you had such a positive experience with us. We truly appreciate your feedback and thank you for being a customer!
Paul
Excellent and patient customer service with good communication skills
Response from Plymouth Rock AssuranceJul 13, 2026
Thank you for your feedback! We are so pleased to hear that our customer service team provided you with such great service.
MATTHEW T.
Easy, detailed, knowledgeable customer service rep. Helped me with all my needs and what I was looking for in an insurance company. So far so good. Thank you.
Response from Plymouth Rock AssuranceJul 13, 2026
We are so happy to hear about your experience. Thank you for sharing and for choosing Plymouth Rock!
KATHLEEN P.
This is the first time in my life that an insurance company would not register my vehicle for me. Otherwise the experience was fine.
Response from Plymouth Rock AssuranceJul 13, 2026
Thank you for your feedback. We appreciate you sharing your experience and will make sure your comments are shared with the appropriate team.