customer
Very good idea
Very good idea
Response from Plymouth Rock AssuranceAug 3, 2026
Glad to hear. Thank you for sharing!

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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538 approved reviews, newest moderated first
customer
Very good idea
Response from Plymouth Rock AssuranceAug 3, 2026
Glad to hear. Thank you for sharing!
ELENA G.
The representative was very efficient he explained everything in detail and very pleasant also. The quote he gave me was very good I saved $144.00
Response from Plymouth Rock AssuranceAug 3, 2026
Thank you for sharing your experience! We're happy to hear our representative made the process easy to understand and helped you save money. Welcome to Plymouth Rock!
MARGARET H.
My experience was awesome customer service was absolutely understanding and passionate I did save money Valerie was very kind and understanding great worker
Response from Plymouth Rock AssuranceAug 3, 2026
We're so glad our team was able to make the process easy and help you find savings. We truly appreciate you taking the time to share your experience.
Gabrielle B.
Completely horrible experience. I was in an accident where the other driver was found at fault 100%. Plymouth Rock appraiser supplied a less than accurate appraisal at less than half the amount of damage than what was determined by the repair shop. Appraiser does not answer their phone. Adjuster stopped answering as well. It’s been a month now and I’m still unable to make an appointment with the repair shop because the appraiser will not update the appraisal to align with the estimate. The appraisal is current over 3k less than the estimate and I’ve been fighting with my own insurance company for a month now. I’ve never had such a horrible experience.
Response from Plymouth Rock AssuranceAug 3, 2026
Thank you for flagging this. We're sorry to hear how frustrating this has been, especially after waiting so long for an update. Please send us your claim number in the requested information or email us at [email protected], and our team will review and follow up with you directly.
Valued C.
I spoke to Brandon over the phone. He helped me sign up for new car insurance and save money
Response from Plymouth Rock AssuranceAug 3, 2026
We're so happy to hear we could help you save money on new car insurance! Thank you for sharing.
Nancy
Great insurance and great rates. After just automatically renewing policy with another company I've had for years, I finally decided to look at different rates. Plymouth Rock was recommended by a family member and figured there was nothing to lose in obtaining a quote. The process was quick and easy and in the end saved over $60 a month, which adds up over the course of a year. I wish I had investigated/shopped around sooner with them. Never a problem with billing or customer service. Applied online and an actual agent in local area followed up afterwards to see if I had any questions. He was not pushy, just offering any help.
Response from Plymouth Rock AssuranceJul 31, 2026
Thank you for sharing your experience. We're so glad you decided to give Plymouth Rock a try and that you found savings along with a smooth, no-pressure experience. Welcome to Plymouth Rock!
ANDRE C.
Nick Coelho made my experience fast and very easy. great to work with 10/10
Response from Plymouth Rock AssuranceJul 31, 2026
We're so glad to hear that! Thank you for sharing.
MARIA P.
Jack the agent was through and explained everything with grace. He directed me where l needed to trouble shoot and all employees were kind!
Response from Plymouth Rock AssuranceJul 30, 2026
We're so glad to hear that our team provided you with such a positive experience and that everything was explained clearly. Thank you for sharing!