Karen C.
Ease and knowledge of representative.
Ease and knowledge of representative.
Response from Plymouth Rock AssuranceSep 25, 2026
Thank you for choosing Plymouth Rock!

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Billerica, Massachusetts
Excellent

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538 approved reviews, newest moderated first
Karen C.
Ease and knowledge of representative.
Response from Plymouth Rock AssuranceSep 25, 2026
Thank you for choosing Plymouth Rock!
Dylan B.
Conner is excellent, he helped me get my auto and renters’ insurance policy very quickly.
Response from Plymouth Rock AssuranceSep 25, 2026
We’re happy to have you with Plymouth Rock! We appreciate you choosing us for your insurance needs.
Nicos N.
Excellent!
Response from Plymouth Rock AssuranceSep 25, 2026
Glad to hear it! Thank you!
Marcus R.
Very friendly. Communicating was easy. Staff handled everything I needed smoothly
Response from Plymouth Rock AssuranceSep 25, 2026
Thank you for sharing your positive experience!
John N.
The person I spoke with is compassionate patient caring g . And gave me the time to navigate through the process to establish a account on line. She deserves a raise or at least the praise she deserves. And thats why I deal with Plymouth Rock. Thank you!
Response from Plymouth Rock AssuranceSep 25, 2026
Thank you for the kind words! We appreciate you choosing Plymouth Rock to protect what matters to you.
Ronald U.
Very cooperative and helpful in establishing a new condo policy. Fast too !
Response from Plymouth Rock AssuranceSep 23, 2026
We are so pleased to hear that we could be so helpful and efficient in setting up your new condo policy. Thank you for your review!
Lisa E.
The CSR was pleasant, explained everything thoroughly and got me the best policy for our needs.
Response from Plymouth Rock AssuranceSep 22, 2026
We are so glad to hear that our team was able to thoroughly explain everything and find the best policy for your needs! Thank you for sharing your positive experience.
Ana R.
The rep was very knowledgeable and patient.
Response from Plymouth Rock AssuranceSep 22, 2026
We are so happy to hear that our representative was both knowledgeable and patient during your experience with us. Thank you for sharing!