Customer
Polite
Polite. Professional person
Response from Plymouth Rock AssuranceOct 2, 2026
We’re glad you had a positive experience with our team. Thanks for sharing!

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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538 approved reviews, newest moderated first
Customer
Polite. Professional person
Response from Plymouth Rock AssuranceOct 2, 2026
We’re glad you had a positive experience with our team. Thanks for sharing!
Matthew P.
Martha made the whole process very easy and saved me more money by switching from progressive to Plymouth Rock.
Response from Plymouth Rock AssuranceOct 2, 2026
We’re glad Martha made your switch a smooth one and helped you save. Welcome to Plymouth Rock!
Lauren C.
Stephen was great and very helpful with finding me the best price.
Response from Plymouth Rock AssuranceOct 2, 2026
We’re so glad Stephen was helpful and found a price that worked for you. Thanks for sharing!
Jona
Horrible. Is worse than a scam. This insurance is a money scamer. Worse decision to have this insurance. This is from my experience with them. They may say cheap insurance but they do not even cover even if you die in var accident or your house will get on fire. Stay away from this scam insurance. I have a house and 2 cars with them and I can not wait to get out from this insurance. I had a water on my house and did damage the place where the water went. I called to ask to cover for the expenses because that is the reason I pay the insurance to help me when I need it to cover me. But are careless. Was a small claim.
Response from Plymouth Rock AssuranceOct 2, 2026
We’re sorry to hear about your experience and understand your frustration. We’d like to have our team take a closer look. Please share your claim information through the requested information form, or email us at [email protected] so we can follow up directly.
Wanda
Very nice and kind
Response from Plymouth Rock AssuranceOct 1, 2026
So happy to hear that! Thanks for sharing.
Julia H.
My person was amazingly compassionate. My husband was away, stress was HUGE, and I WAS ALMOST IN TEARS. She helped me relax with her kindness. I knew immefiately I was in good hands.
Response from Plymouth Rock AssuranceOct 1, 2026
We’re so glad you felt cared for and supported when you needed it most. Thank you for sharing.
Axel V.
I had a great experience getting my new insurance. They were very helpful, straightforward, and explained everything clearly, making the whole process easy to understand. I really appreciate the time and effort they took to make sure I understood everything. Highly recommend!
Response from Plymouth Rock AssuranceOct 1, 2026
We love hearing this! We’re glad you felt informed and supported throughout the process. Thanks for recommending us!
Sam H.
Great guidance through all of the options.
Response from Plymouth Rock AssuranceOct 1, 2026
Thanks for sharing! We’re happy our team helped guide you through your options.